B3 Administrator/Coordinator/Pre-Screening - Pre-Operative Assessment

University Hospitals Birmingham; Metropolitan Borough of Solihull; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established NHS Foundation Trust seeks a dedicated B3 Administrator/Coordinator to join their Pre-Operative Assessment team. This role involves providing essential administrative support, coordinating clinic appointments, and ensuring smooth operations within the service. You will engage with various stakeholders, manage data input, and assist in audits and reporting. The organization values staff well-being, offering flexible working options and extensive training opportunities. If you're passionate about contributing to healthcare excellence and thrive in a collaborative environment, this position is an excellent opportunity to grow your career while making a meaningful impact.

Benefits

Flexible Working

Training and Development Opportunities

Inclusive Work Environment

Qualifications

• Experience in administration with a focus on customer service.
• Proficient in Microsoft Office and IT systems for data management.

Responsibilities

• Provide administrative support for pre-operative assessments and scheduling.
• Handle audits, report writing, and maintain accurate records.

Skills

Administration

Customer Service

Microsoft Office (Word, Excel, Outlook)

Data Analysis

IT Systems Usage

Education

Good General Education (GCSE English and Maths A-C)

Business Administration NVQ Level 3

Tools

IT Systems

Microsoft Office

Job description

B3 Administrator/Coordinator/Pre-Screening - Pre-Operative Assessment

The closing date is 27th Dec 2024

Job summary

To work as part of the Pre-Operative Assessment operational & clinical team providing comprehensive Administration / Co-ordination support to corporate services. Working in conjunction with colleagues, service users and internal and external stakeholders. The post holder will work under indirect supervision and will directly contribute to and Co-ordinate the efficient running of the service and Pre-screening.

Your responsibilities will include audits, report writing, minute taking and supporting the Operations Manager in development of the service. In addition, you will be scheduling clinic appointments and ensuring capacity is fully utilised using our in-house systems -- to which full training will be provided. Ideally, you have worked within a similar capacity, with experience in providing all round administrative services.

The individual will be responsible for performing administrative duties related to pre-operative assessment, including sickness, annual leave, and department meetings.

KEY RESPONSIBILITIES

1. To undertake where required typing which may include touch type from audio and/or copy type from written documentation which may include letters, emails, reports and any other correspondence as required.
2. Create documents / spreadsheets / reports as required using IT Systems.
3. Use Trust systems to input electronic data as required.
4. To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries.
5. Receiving and dealing with telephone enquiries as appropriate.
6. To maintain diaries as required.
7. Input and look up data on Trust IT systems in accordance with Trust policy.
8. Analyse and extract complex data sets from a number of different sources.
9. To ensure post is opened daily and dealt with accordingly.
10. Arrange meetings and appointments as necessary.
11. To assist colleagues as directed by the Supervisor/Line Manager in times of pressure of work.
12. Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department.
13. Photocopying, scanning and filing letters and documents as required.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. Our commitment to our staff is to create the best place for them to work, and we are dedicated to investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can; and offering our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Person specification

Qualifications

• Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
• Business Administration NVQ level 3 or equivalent experience in an administrative environment.

Experience

• Experience of dealing with the Public/Customer service experience.
• Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook).
• Experience of using IT systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact:

Agenda for Change

Band

Band 3

Contract

Fixed Term

Duration

12 Month(s)

Working pattern

Full-Time, Flexible Working

Reference number

304-9001900YS

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