Band 2 HMP Receptionist

Birmingham Community Healthcare NHS FT; Birmingham; On-site; GBP 19,000 - 21,000; Full time

Job summary

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has announced an opening for a Receptionist to support our Administrators at HMP Birmingham Healthcare. The role requires a Level 1 Qualification in Business Administration or equivalent, plus GCSE English and an IT background with Word, Excel, PowerPoint, Outlook.

Experience in a health setting is preferred. The successful candidate will handle administrative tasks, maintain records, and provide professional front-desk support in a

Qualifications

• GCSE English or equivalent.
• Level 1 Qualification in Business Administration or customer services.
• ECDL or equivalent IT qualification.
• Previous administration experience in a health or prison environment is desirable.

Responsibilities

• Support the Administrators in daily duties and maintain organised records.
• Handle routine enquiries with courtesy and professionalism.
• Assist with diary and document management as required.

Skills

Microsoft Office

Customer care

Spreadsheets

Work under pressure

Time management

Organisational skills

Education

GCSE English

Level 1 Qualification in Business Administration

ECDL

Tools

Word

Excel

PowerPoint

Outlook

Email

Job description

Please note, Sponsorships are not provided for this post.

An exciting opportunity has arisen in HMP Birmingham Healthcare for the post of a Receptionist to support our Administrators.

Main duties of the job

The post holder will hold a Level 1 Qualification in Business Administration or equivalent qualification; Knowledge of detailed secretarial procedures and software programmes such as Word, Excel, PowerPoint, E-mail and Outlook.

Previous experience of working within a secure prison setting would be desirable.

About us

Be Part of Our Team...

IMPORTANT

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.

Job responsibilities

For further details on the Job Description and Main Responsibilites, please see the attached document.

Qualifications

• GCSE English or Equivalent
• Level 1 Qualification in Business Administration or customer services
• ECDL

Experience

• Previous administration experience working in a health or equivalent environment

Skills and Knowledge

• Basic knowledge of Microsoft Packages
• Strong Customer Care Skills
• Experience of using spreadsheets
• Ability to work under pressure
• Ability to work to tight deadlines
• Good organisational Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.