Administration Officer - HMP Frankland

Spectrum Community Health CIC; Framwellgate Moor; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Access to NHS Pension

Time for you day (additional day off)

Refer a friend scheme

Training and Development opportunities

Flexible Working

Access to Employee Assistance and Well

being programmes

Up to 33 days annual leave

Job summary

Spectrum Community Health CIC is seeking a reception/administration-led role to support delivery and monitoring of care within our integrated healthcare team, including coordination in a prison environment and liaison with outside agencies. You will be part of a multidisciplinary team committed to compassionate, patient-centred care.

The post offers NHS Pension access, flexible working and development opportunities, with up to 33 days annual leave and supportive staff benefits.

Qualifications

• Experience in a busy reception environment.
• Knowledge of patient confidentiality and data protection.
• Experience working with the public in a busy environment.
• Experience with SystmOne or similar computerised patient system.

Responsibilities

• Coordinate reception tasks within a healthcare setting and prison environment.
• Liaise with external agencies as part of a multidisciplinary team.
• Provide high-quality patient-focused assistance and guidance.

Skills

Reception environment experience

Patient confidentiality

Public-facing experience

Education

GCSE Maths and English

NVQ 2 or equivalent

Tools

SystmOne

Job description

This role is to support our integrated healthcare team in the delivery and monitoring of care. The successful candidate will be required to coordinate their work within the prison environment as well as liaising with outside agencies and will be part of a multidisciplinary team.

Main duties of the job

You must have excellent communication and interpersonal skills and be able to prioritise work. If you are looking for a role that is as professionally challenging as it is rewarding then we would love to hear from you.

Working for our organisation

BE THE DIFFERENCE IN HEALTHCARE

We’re looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we’ve got a role for you!

• Access to NHS Pension
• Time for you day (additional day off)
• Refer a friend scheme
• Training and Development opportunities
• Flexible Working
• Access to Employee Assistance and Health and Wellbeing programmes
• Up to 33 days annual leave

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people – our patients, service users, staff and partners.

We are building on our ambition to deliver the best in health and wellbeing on a values-driven ethos and to maintain the highest standards of patient care and service. We are an expanding organisation, but we aim to grow without compromising on quality and social value.

Our Mission

Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities

Our Vision

Quality healthcare that makes a difference to people’s lives, regardless of circumstances.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification for further details on the advertised role.

Person specification

Qualifications

• GCSE or equivalent in Maths and English
• NVQ 2 or equivalent knowledge and experience.

Knowledge

• Knowledge of working within a busy reception environment
• A good knowledge of patient confidentiality

Experience

• Experience of working with the public in a busy working environment
• Experience of working with SystmOne or other computerised patient system.
• Experience of working in healthcare in a similar role

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.