Bakery Team Lead: Grow Talent & Drive Performance

GAIL'S; Watford; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free food and drink on shift

50% off food and drink when not on a‑d

33 days holiday

Pension scheme

Annual pay review

Long service bonus

Refer-a-Friend bonus

Cycle to work scheme

Health & wellbeing support

Workplace nursery

Discounts with high-street retailers

EV leasing options

24-hour GP service

Job summary

GAIL'S is seeking an Assistant Bakery Manager to lead shifts, coach teams, and drive bakery performance in a busy consumer-focused environment in Watford. You will develop team members, recruit and onboard future leaders, and work with the Bakery Manager to deliver exceptional customer experiences.

You’ll own key operational areas, analyze performance data, maintain safety standards, and help nurture a welcoming community bakery.

Qualifications

• Experience leading a team in hospitality, retail, or customer-focused environments.
• Ability to delegate, coach and develop staff.
• Commercial awareness and focus on customer experience.

Responsibilities

• Lead shifts and create an environment where teams perform at their best.
• Coach, develop and inspire Breadheads daily.
• Support recruitment, onboarding and development of future leaders.
• Own key operational areas, drive improvements and results.
• Use bakery performance data to spot trends and opportunities.
• Maintain high standards of food, coffee, availability and customer experience.
• Create memorable customer moments and build loyalty.
• Ensure safety, compliance and bakery presentation.
• Collaborate with Bakery Manager to deliver a high-performing bakery and grow to lead your own.

Skills

Leadership

Team management

Hospitality experience

Customer service

Job description

GAIL'S is seeking an Assistant Bakery Manager to lead shifts, coach teams, and drive bakery performance in a busy consumer-focused environment in Watford. You will develop team members, recruit and onboard future leaders, and work with the Bakery Manager to deliver exceptional customer experiences.

You’ll own key operational areas, analyze performance data, maintain safety standards, and help nurture a welcoming community bakery.