Bakery Retail Assistant – Customer-Focused & Team-Driven

Wm. Stephen (Bakers) Ltd.; Dunfermline; On-site; GBP 20,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Free food on shift

Gifts for special occasions

Staff referral scheme

20% staff discount

Counselling services

Retailer discounts

Career development opportunities

Job summary

Stephens Bakery in Rosyth is seeking a friendly Retail Assistant to be the face of the shop and deliver excellent service with a positive, can-do attitude. You’ll work as part of a team to keep displays attractive and stock topped up, while following food safety procedures and daily routines. The role requires weekday and weekend availability and a passion for people.

Join our award-winning team and enjoy a supportive environment, staff discounts, and opportunities for growth within the business.

Qualifications

• Customer-focused service attitude is essential.
• Ability to engage with customers and answer questions confidently.
• Comfort with fast-paced shop environment.
• Willingness to help teammates and support shop operations.

Responsibilities

• Serve customers with a friendly, welcoming approach.
• Maintain clean, well-stocked shop and displays.
• Answer questions and recommend products confidently.
• Follow daily routines for cleaning, stocking and food prep.
• Respect food safety procedures and hygiene standards.

Skills

Customer-first service

Team player

Positive attitude

Reliability

Job description

Stephens Bakery in Rosyth is seeking a friendly Retail Assistant to be the face of the shop and deliver excellent service with a positive, can-do attitude. You’ll work as part of a team to keep displays attractive and stock topped up, while following food safety procedures and daily routines. The role requires weekday and weekend availability and a passion for people.

Join our award-winning team and enjoy a supportive environment, staff discounts, and opportunities for growth within the business.