Baggage Hall Agent - PART TIME - UK

Swissport International AG; Glasgow; On-site; GBP 17,000 - 18,000; Part time

Benefits offered by this job

Employee Assistance Programme

Wellness initiatives

Comprehensive training

Free onsite parking

Retirement savings plan

Career advancement opportunities

Job summary

Swissport is seeking a Bag Hall Agent at Glasgow Airport to manage baggage handling and support smooth airport operations. The role requires loading, tracking, and coordinating with teams to ensure timely baggage movement while adhering to security and safety standards.

Position is part-time (25 hours/week) with shift work, including early mornings and weekends; a Full European Manual driver’s license is required and background checks are conducted.

Qualifications

• Experience in baggage handling or logistics preferred.
• Attention to detail and ability to meet deadlines.
• Excellent communication with colleagues and stakeholders.
• Ability to work varied shifts including mornings, evenings, weekends, and holidays.
• Valid Full European Manual driver’s license and background check.

Responsibilities

• Receive, sort, and load baggage for transport to aircraft or storage.
• Utilise baggage handling systems to track, scan, and transfer luggage to flights or destinations.
• Ensure compliance with airline and airport security procedures and regulations.
• Coordinate with airline representatives, ground crews, and stakeholders to prioritise baggage handling.
• Maintain cleanliness, organisation, and safety of the bag hall area and equipment.
• Report equipment malfunctions or safety hazards per protocol.
• Assist passengers with lost or delayed baggage inquiries.
• Uphold Swissport standards of service, professionalism, and teamwork.
• Follow environmental procedures per QHSE Manual.

Skills

Baggage handling

Logistics

Warehouse operations

Attention to detail

Communication skills

Shifts flexibility

Physical stamina

EU manual driver’s license

Job description

Overview

Job Title: Bag Hall Agent

Company: Swissport

Location: Glasgow Airport

Contract Type: Part Time fixed term until 31/10/2026

Hours: 25 hours per week, between Monday - Sunday (shift work)

Salary: £12.91 per hour

About the Company

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role

As a Bag Hall Agent with Swissport, you will be responsible for handling and processing baggage in a timely and efficient manner to facilitate smooth operations within the airport environment.

Key Responsibilities

• Receive, sort, and load baggage onto conveyor belts and handling equipment for transportation to aircraft or storage areas.
• Utilise automated baggage handling systems and equipment to track, scan, and transfer luggage to designated flights or destinations.
• Ensure compliance with airline and airport security procedures and regulations while handling and processing baggage.
• Coordinate with airline representatives, ground crews, and other stakeholders to prioritise baggage handling and resolve any issues or discrepancies.
• Monitor and maintain the cleanliness, organisation, and safety of the bag hall area, including conveyor belts, sorting stations, and storage facilities.
• Report any equipment malfunctions, maintenance issues, or safety hazards to supervisors and follow established protocols for troubleshooting and resolution.
• Assist passengers with lost or delayed baggage inquiries, providing support and guidance in locating and retrieving their belongings.
• Adhere to Swissport's standards of service excellence, professionalism, and teamwork in all interactions and tasks.
• Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual.

Qualifications

• Previous experience in baggage handling, logistics, warehouse operations, or a similar role is preferred.
• Strong attention to detail and the ability to work efficiently in a fast-paced environment with strict deadlines and priorities.
• Excellent communication skills and the ability to interact professionally with colleagues, supervisors, and external stakeholders.
• Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
• Physical stamina and the ability to lift, carry, and manoeuvre heavy baggage and cargo items as needed.
• Must possess a valid FULL EUROPEAN MANUAL driver's license and be able to pass a background check

Benefits

• Access to Employee Assistance Programme and wellness initiatives.
• Comprehensive training and development programmes.
• Free onsite parking whilst at work
• Retirement savings plan with employer contributions.
• Career advancement opportunities within the aviation industry.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.