Backstage Retail Operations Specialist

Marks & Spencer Plc; North East, Durham; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Operations to support backstage stock, deliveries, and stock management. The role emphasizes moving products efficiently, staying ahead of demand, and supporting store colleagues to keep shelves full and shop floors ready for customers.

You'll work in a fast-paced environment, using digital tools to track deliveries and stock, and collaborate with teams across the store to ensure smooth operations and timely replenishment in the UK retail

Qualifications

• Stock handling and delivery coordination experience is beneficial.
• Ability to use digital tools to track deliveries and stock levels.
• Strong teamwork and adaptability to fast-paced retail environments.

Responsibilities

• Handle stock and deliveries behind the scenes to keep shelves full.
• Keep shop floor stocked, clean and ready for customers.
• Use digital tools to track deliveries and manage stock efficiently.
• Work across store functions and support colleagues across the store.
• Adapt to early morning deliveries and late stock shifts to maintain flow.

Skills

Stock management

Delivery tracking

Digital tools

Team collaboration

Retail speed

Tools

Point of sale systems

Job description

Marks & Spencer Plc is seeking a Customer Assistant in Operations to support backstage stock, deliveries, and stock management. The role emphasizes moving products efficiently, staying ahead of demand, and supporting store colleagues to keep shelves full and shop floors ready for customers.

You'll work in a fast-paced environment, using digital tools to track deliveries and stock, and collaborate with teams across the store to ensure smooth operations and timely replenishment in the UK retail