Retail Operations Pro: Stock & Delivery Specialist

Marks and Spencer; Guiseley; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to be the backstage powerhouse keeping our stores running smoothly. This role involves a physically demanding, high‑tempo environment with a focus on stock, deliveries, and behind-the-scenes work to ensure the shop floor stays full, clean, and ready for customers.

You’ll be fast, focused, and always one step ahead, working across the wider store as needed and using digital tools to track deliveries and manage stock efficiently.

Qualifications

• Flexibility is vital to cover across the wider store and adapt to pace and demands of retail.
• Being digitally confident is essential; you will use digital tools to track deliveries and manage stock.
• Being a team player is essential; you will work across functions and support colleagues across the store.

Responsibilities

• Manage stock levels and deliveries to keep the shop floor full and ready for customers.
• Keep the store clean and organized and ensure availability of products.
• Work across store functions and support colleagues to maintain smooth operations.
• Adapt to early morning deliveries and shifting stock late in the day to keep things moving.

Skills

Flexibility

Digital tools

Teamwork

Job description

Marks & Spencer is seeking a Customer Assistant in Operations to be the backstage powerhouse keeping our stores running smoothly. This role involves a physically demanding, high‑tempo environment with a focus on stock, deliveries, and behind-the-scenes work to ensure the shop floor stays full, clean, and ready for customers.

You’ll be fast, focused, and always one step ahead, working across the wider store as needed and using digital tools to track deliveries and manage stock efficiently.