Back Office Supervisor

Daniel Owen Ltd; Thame; On-site; GBP 35,000 - 40,000; Full time

Job summary

Daniel Owen Ltd is recruiting for a Repairs Supervisor in Thame. The role is focused on supervising repairs and maintenance works by operatives and contractors, ensuring efficient scheduling and adherence to progress and quality standards.

The post involves liaising with residents and clients, providing technical support, and driving customer service excellence to achieve timely, quality repairs. The position is described as a temporary to permanent opportunity.

Responsibilities

• Supervise and coordinate repairs and maintenance works carried out by operatives and contractors.
• Monitor daily workloads and allocate resources effectively to ensure productivity targets and service standards are achieved.
• Oversee appointments and job scheduling to ensure works are completed within agreed timescales.
• Monitor the progress and quality of repairs, ensuring compliance with company procedures and KPI requirements.
• Update and review systems accurately to track job status, performance, and completion.
• Provide technical support, guidance, and performance management to operatives while promoting excellent customer service and efficient service delivery.
• Liaise with residents, clients, contractors, and internal teams to resolve issues and ensure a smooth workflow.
• Conduct inspections and quality checks to ensure repairs are completed to the required standard and any follow-on works are identified promptly

Job description

Repairs Supervisor

Thame

£35-40K converted into Hourly rate

Temporary to Permanent

Repairs Experience Needed

Daniel Owen are proud to be representing a well-known company based in the Thame area who are looking for a highly skilled Repairs Supervisor to join their team.

Purpose of the Job - Repairs Supervisor

• Supervise and coordinate repairs and maintenance works carried out by operatives and contractors.
• Monitor daily workloads and allocate resources effectively to ensure productivity targets and service standards are achieved.
• Oversee appointments and job scheduling to ensure works are completed within agreed timescales.
• Monitor the progress and quality of repairs, ensuring compliance with company procedures and KPI requirements.
• Update and review systems accurately to track job status, performance, and completion.
• Provide technical support, guidance, and performance management to operatives while promoting excellent customer service and efficient service delivery.
• Liaise with residents, clients, contractors, and internal teams to resolve issues and ensure a smooth workflow.
• Conduct inspections and quality checks to ensure repairs are completed to the required standard and any follow-on works are identified promptly