B2C Salesforce Architect - Hybrid & Work-From-Anywhere

The Economist Group; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Pension / 401(k)

Private health insurance

Employee Assistance Program

Work From Anywhere program

Generous leave

Parental leave

Volunteer days

Content access

Job summary

The Economist Group in London is hiring a senior B2C Solution Architect to design end-to-end Salesforce solutions across Core Platform, Service Cloud, Data 360, and Marketing Cloud. You will work with business stakeholders, product leads and engineers to translate complex needs into scalable, secure architectures, while mentoring developers and guiding trade-offs.

This role operates in a hybrid pattern with 3+ days in the office, offering a comprehensive benefits package and opportunities to

Qualifications

• Proven experience as a Solution/Technical Architect for B2C Salesforce implementations.
• Deep knowledge of Service Cloud capabilities and cross-cloud integrations.
• Hands-on expertise with Data 360, Marketing Cloud Engagement and cross-cloud patterns.
• Strong understanding of Salesforce data modeling, platform limits, and asynchronous processing.
• Leadership: mentoring developers and presenting to stakeholders.

Responsibilities

• Design end-to-end B2C Salesforce solutions across Core Platform, Service Cloud and Marketing Cloud.
• Produce architecture deliverables: topology diagrams, data models, interaction diagrams and integration specs.
• Ensure designs meet security, performance, scalability and governance.
• Serve as SME for Salesforce and cross-cloud integrations.
• Guide engineering on configuration vs. custom code trade-offs.
• Lead technical discovery with Business Analysts and Product Managers.
• Present designs to Architecture Review Board and mentor developers.

Skills

Salesforce

Solution Architect

B2C

Data 360

Marketing Cloud Engagement

Service Cloud

Cross-cloud integration

Architecture patterns

Leadership

Communication

Education

Salesforce Certified Application and System Architect

Salesforce Certified Service Cloud Consultant

Data 360 Certified

Tools

Salesforce Core Platform

Data 360

Marketing Cloud Engagement

Service Cloud

Job description

The Economist Group in London is hiring a senior B2C Solution Architect to design end-to-end Salesforce solutions across Core Platform, Service Cloud, Data 360, and Marketing Cloud. You will work with business stakeholders, product leads and engineers to translate complex needs into scalable, secure architectures, while mentoring developers and guiding trade-offs.

This role operates in a hybrid pattern with 3+ days in the office, offering a comprehensive benefits package and opportunities to