Aztec Bistro Manager

Torquay Leisure Hotels Ltd.; Torquay; Hybrid; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Free leisure access

Spa discounts

Accommodation discounts

Induction program

Staff meals

Annual leave 28 days

Pension scheme

Job summary

Torquay Leisure Hotels Ltd. is seeking an Aztec Bistro Manager to lead the day-to-day running of the Aztec Bistro overlooking the pools and sun terrace.

Bring energy, personality and a strong work ethic to deliver outstanding hospitality. You will oversee front-of-house and kitchen duties with team leaders and the Head Chef, create rotas, monitor service standards and coach staff to ensure a memorable guest experience at TLH Leisure Resort.

Qualifications

• Significant Restaurant & Bar Management experience
• Passion for Hospitality and guest service
• Ability to lead Front-of-House and Kitchen operations
• Flexible schedule including evenings, weekends and weekdays

Responsibilities

• Ensure an excellent guest experience through continuous monitoring of service standards
• Lead Bistro Front-of-House & Kitchen duties with the support of the Team Leaders & Head Chef
• Complete regular departmental meetings and liaise with management to meet operational requirements
• Create team rotas in line with business KPIs
• Complete stock ordering in line with business needs
• Deliver coaching to team members and ongoing training

Job description

Aztec Bistro, Falkland Road, Torquay TQ2 5JJ

It's an exciting time to join Team TLH. We're on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.

As the Aztec Bistro Manager, you will bring energy, personality and a great work ethic to the Aztec Bistro. You will be responsible for leading and monitoring the day-to-day running of our popular Aztec Bistro which overlooks both our indoor and outdoor swimming pools, as well as a spacious sun terrace.

The successful candidate must have significant Restaurant & Bar Management experience, as well as a passion for Hospitality.

Your responsibilities will include:

• Ensuring an excellent guest experience through continuous monitoring of service standards
• Leading and organising all Bistro Front-of-House & Kitchen duties with the support of the Aztec Bistro Team Leaders & Head Chef
• Completing regular departmental meetings and liaising with the wider Management team to ensure operational requirements are being met
• Creating team rotas in accordance with business KPI's
• Completing stock ordering in line with business needs
• Delivering coaching to team members and supporting ongoing training within the team

Our values – STARS

Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate's STARS values for this role are:

• Service – Provide the primary example of the customer service standard we expect at TLH
• Teamwork – With team management experience and a passion for hospitality, you will be dedicated to promoting the highest levels of team engagement and collaboration
• Attitude – Polite and professional at all times, available to help and acknowledging guests as you move about the Bistro
• Respect – Considerate to all guests and other members of the TLH team
• Safe and Sustainable – Ensure that safe working practices are being followed in accordance with all Health & Safety guidance

What we have to offer:

As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:

• Free use of the leisure facilities (during selected times)
• Discounts on Aztec Spa treatments and facilities
• Discounts on accommodation and Aztec Leisure memberships for friends and family
• Full induction to ensure you hit the ground running
• Free staff meals whilst on duty
• Up to 28 days annual leave
• Workplace pension scheme (subject to eligibility criteria)

Hours and Rate of pay:

This is a full-time permanent role of 40 hours over 5 days, requiring flexibility and weekday, weekend & evening availability.

Salary: Negotiable based on experience

About TLH Leisure Resort

Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.