AVP, Client Service & Change Leader – Edinburgh

State Street; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

State Street is seeking a Client Service and Change Manager, Assistant Vice President (AVP) for our Edinburgh location. You will deliver high-value change management and solutions to UK clients, overseeing client change programs and coordinating with internal teams to ensure successful delivery.

The role requires an organized, diligent professional with strong client-facing and change-management capabilities to drive core activities and documentation across projects.

Qualifications

• Strong administrative and organizational skills.
• Excellent interpersonal and communication skills.
• Ability to face off with a client at various levels.
• Proven stakeholder management and organizational abilities.

Responsibilities

• Be a key point of contact for strategic clients within our change model.
• Participate in internal and client led meetings or workshops.
• Execute core change activities and manage associated risk.
• Complete documentation and ensure change administration is up-to-date.

Skills

Administrative skills

Organizational skills

Communication skills

Client-facing abilities

Stakeholder management

Education

Business degree

Change management/PMO experience

Job description

State Street is seeking a Client Service and Change Manager, Assistant Vice President (AVP) for our Edinburgh location. You will deliver high-value change management and solutions to UK clients, overseeing client change programs and coordinating with internal teams to ensure successful delivery.

The role requires an organized, diligent professional with strong client-facing and change-management capabilities to drive core activities and documentation across projects.