Aviation Dispatch & Operations Lead

John Menzies; Wythenshawe; On-site; GBP 24,000 - 34,000; Full time

Job summary

Menzies Aviation in the UK is seeking a Dispatcher to support the Operations department at the station. You will coordinate staff and resources and act as the first point of contact for customers and airlines, ensuring on-time, safe delivery in line with service level standards.

Key requirements include a Full UK driving licence, previous dispatch experience, knowledge of weight and balance, and the ability to work under pressure within a dynamic team. Supervisory experience is desirable.

Qualifications

• Full UK driving licence.
• Previous dispatch experience and knowledge of weight & balance.
• Able to adapt to airline loading variations.
• Exemplary punctuality and attendance.
• Excellent communication with internal and external stakeholders.

Responsibilities

• Provide a professional line of communication for internal and external stakeholders for the station, ensuring all relevant information is retained and passed accurately.
• Manage the recording and billing for airline customers in RSMS, ensuring all billable services are entered in a timely manner for each airline.
• Maintaining a good understanding of all operating systems in the operations department.
• Supervise the proper maintenance of flight files, auditing as necessary.
• Ensure all airline operational requirements are met, requesting flight plans, movement & delay messages are sent, airline systems are updated and referred to.

Skills

UK Driving Licence

Dispatch experience

Weight & balance

Attention to detail

Work under pressure

Supervisory experience

Communication

Job description

Menzies Aviation in the UK is seeking a Dispatcher to support the Operations department at the station. You will coordinate staff and resources and act as the first point of contact for customers and airlines, ensuring on-time, safe delivery in line with service level standards.

Key requirements include a Full UK driving licence, previous dispatch experience, knowledge of weight and balance, and the ability to work under pressure within a dynamic team. Supervisory experience is desirable.