Aviation Cargo Admin Specialist - Day/Night Shifts

Swissport; Manchester; On-site; GBP 12,000 - 21,000; Full time

Job summary

Swissport Cargo at Manchester Airport is seeking enthusiastic Clerical Agent to support cargo operations, handling import/export shipments, invoicing, and customer service, working closely with warehouse teams to ensure timely processing of flights and trucks.

Roles include handling high value goods, greeting clients, complying with regulations and SOPs, and performing basic customs clearance duties on a rota including weekends and bank holidays.

Qualifications

• Be able to reach World Freight Terminal by 07:00 and 19:00
• Have at least three GCSEs or equivalent
• Be flexible to work a variety of shifts including weekends and bank holidays
• Speak and understand English
• Excellent written and verbal communication skills
• IT literate and able to learn airline systems
• Follow processes and adapt as needed
• Able to demonstrate good customer service
• Commitment to continuous improvement
• Self-motivated and independent
• Experience in aviation is desirable
• Strong organisational skills and attention to detail

Responsibilities

• Acceptance of high value goods such as radioactive goods, live animals or dangerous cargo
• Greeting clients and visitors, answering telephone queries and responding to emails
• Comply with all relevant legislation as well as airport authority and carrier security requirements
• Comply with Swissport SOPs
• Additional warehouse duties as required
• Basic Customs Clearance Process
• Invoicing
• Processing import and export trucks and flights to specific deadlines

Skills

Communication skills

IT literacy

Organisational skills

Attention to detail

Self motivation

Customer service

Independent work

Education

GCSEs or equivalent

Job description

Swissport Cargo at Manchester Airport is seeking enthusiastic Clerical Agent to support cargo operations, handling import/export shipments, invoicing, and customer service, working closely with warehouse teams to ensure timely processing of flights and trucks.

Roles include handling high value goods, greeting clients, complying with regulations and SOPs, and performing basic customs clearance duties on a rota including weekends and bank holidays.