AV Technician

Hamilton Robson; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Structured training

Mentoring

Global exposure

EMEA travel

Career progression

Job summary

Hamilton Robson in London is seeking an AV Technician to join our team, delivering hands-on support for audiovisual and workplace technology and shadowing senior technicians before progressing to independent duties.

You will support meeting rooms, video conferencing, live events, and travel across Europe to client sites, gaining exposure to Teams, Zoom, Google Meet, and diverse AV systems.

We offer structured training, mentorship, and clear career progression within a fast-growing company.

Qualifications

• 5+ years’ experience working for corporate environment.
• Understanding of AV systems and video conferencing technologies.
• Familiarity with Microsoft Teams, Zoom and Google Meet.
• Strong customer service and communication skills.
• Good troubleshooting and problem‑solving ability.
• IT literate with knowledge of Windows and Mac operating systems.
• Willingness to learn and develop within the AV and workplace technology industry.
• Willingness to travel when required.
• Familiarity with Q‑SYS, Dante, Crestron, Polycom, Shure and Logitech technologies.
• Experience supporting meeting room and collaboration technology environments.
• Understanding of networking fundamentals.
• Knowledge of live streaming technologies.
• AVIXA Qualifications.

Responsibilities

• Provide day-to-day support for audiovisual and workplace technology systems.
• Support meeting rooms, video conferencing platforms and live events.
• Troubleshoot AV issues and respond to support requests.
• Perform routine maintenance and basic break‑fix activities.
• Ensure AV equipment is operating effectively and reliably.
• Build positive relationships with on‑site customers and end users.
• Maintain accurate records of support activities and equipment.
• Work alongside senior technicians to develop technical skills and experience.
• Travel to client sites across EMEA when required.

Job description

Due to continued growth, we are seeking an AV Technician to join our team. This is an exciting opportunity to become part of a dynamic and ambitious business where you will receive hands‑on training, mentorship and support from experienced Hamilton Robson technicians.

Working primarily from a client site in Central London, you will gain exposure to a wide range of audiovisual and workplace technologies while developing both your technical and customer‑facing skills. As part of your development, you will initially shadow experienced team members before progressing into an independent support role.

What You'll Be Doing

• Provide day-to-day support for audiovisual and workplace technology systems.
• Support meeting rooms, video conferencing platforms and live events.
• Troubleshoot AV issues and respond to support requests.
• Perform routine maintenance and basic break‑fix activities.
• Ensure AV equipment is operating effectively and reliably.
• Build positive relationships with on‑site customers and end users.
• Maintain accurate records of support activities and equipment.
• Work alongside senior technicians to develop technical skills and experience.
• Travel to client sites across EMEA when required.

What We're Looking For

• 5+ years’ experience working for corporate environment.
• Understanding of AV systems and video conferencing technologies.
• Familiarity with Microsoft Teams, Zoom and Google Meet.
• Strong customer service and communication skills.
• Good troubleshooting and problem‑solving ability.
• IT literate with knowledge of Windows and Mac operating systems.
• Willingness to learn and develop within the AV and workplace technology industry.
• Willingness to travel when required.
• Familiarity with Q‑SYS, Dante, Crestron, Polycom, Shure and Logitech technologies.
• Experience supporting meeting room and collaboration technology environments.
• Understanding of networking fundamentals.
• Knowledge of live streaming technologies.
• AVIXA Qualifications.

What You'll Get

• Competitive salary of £40,000 – £60,000, depending on experience.
• Structured training and mentoring from experienced Hamilton Robson technicians.
• Exposure to industry‑leading workplace technology and audiovisual solutions.
• Opportunity to support high‑profile global organisations.
• International travel opportunities across EMEA.
• Clear career progression within a rapidly growing business.

Why Hamilton Robson?

Hamilton Robson is one of the fastest‑growing audio‑visual and workplace technology companies in the UK and Ireland, delivering innovative technology solutions for leading organisations across the UK, Europe and beyond.

Hamilton Robson is committed to investing in its people and providing clear opportunities for career progression. This role offers the chance to build a long‑term career within the AV industry while gaining experience supporting global customers and travelling to client locations across EMEA when required.

London (based at a client site, with occasional travel across Europe)