AV Supervisor

Portico Corporate Reception Management; London; On-site; GBP 44,000; Full time

Job summary

Join a leading company managing AV services for a renowned international bank in London as an AV Supervisor (Team Leader). You will oversee a dedicated team, ensuring exceptional AV support and logistical assistance for events in their purpose-built Conference Centre. This role combines technical expertise with outstanding customer service, in an engaging and dynamic environment.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts and benefits platform

Excellent training and development opportunities

Qualifications

• Customer-focused individual with experience managing a small-medium sized team.
• Essential knowledge of audio-visual equipment and services, preferably in a corporate context.
• Experience in a 5* customer service environment is advantageous.

Responsibilities

• Manage, develop, and coordinate a team of 5 AV Hosts.
• Ensure smooth operation of AV equipment and assist with event delivery.
• Provide AV & logistical support maintaining a 5* service standard.

Skills

Customer Focus

Knowledge of Audio-Visual Equipment

Team Management

5* Customer Service Experience

Job description

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Calling all AV Technicians! We are on the lookout for a tech-savvy and polished AV Supervisor (Team Leader) to join our fantastic team, based at the London offices of one of the largest international banks in the world!

As a vital part of the wider FOH team, the AV Service Team is there to ensure the smooth running of the day today operation delivery, ensuring all AV equipment is in working order, with a key focus on delivering and helping events in the client's purpose built Conference Centre.

The AV Supervisor will manage, develop and coordinate a team of 5 AV Hosts, and help the Regional Manager with the wider service delivery. The AV Team's work is varied, involving everything from small conference room set ups to assisting a 3rd party AV team in delivering large scale events. You have the chance to mix your passion for technology with your passion for people by providing AV & logistical assistance to the business, with a 5* service standard behind everything you do!

Hours: 40 hours per week. Shifts between 7am-6pm, from Mon-Fri.
Salary: £43,500 per annum

Job Description

Calling all AV Technicians! We are on the lookout for a tech-savvy and polished AV Supervisor (Team Leader) to join our fantastic team, based at the London offices of one of the largest international banks in the world!

As a vital part of the wider FOH team, the AV Service Team is there to ensure the smooth running of the day today operation delivery, ensuring all AV equipment is in working order, with a key focus on delivering and helping events in the client's purpose built Conference Centre.

The AV Supervisor will manage, develop and coordinate a team of 5 AV Hosts, and help the Regional Manager with the wider service delivery. The AV Team's work is varied, involving everything from small conference room set ups to assisting a 3rd party AV team in delivering large scale events. You have the chance to mix your passion for technology with your passion for people by providing AV & logistical assistance to the business, with a 5* service standard behind everything you do!

Hours: 40 hours per week. Shifts between 7am-6pm, from Mon-Fri.
Salary: £43,500 per annum

Qualifications

The successful candidate will be a customer focused person, with previous experience of overseeing a small-medium sized team.

Knowledge of audio-visual equipment and services is essential, preferably in a corporate setting.

Experience in a 5* customer service environment will give you a head start.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.