AV Hire & Events Account Manager

London Audio Visual Ltd; Greater London; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Company pension

Birthday off every year

Company events

Job summary

London Audio Visual Ltd is seeking an AV Hire & Events Account Manager to handle client inquiries, prepare AV solutions, and manage projects from start to finish. This role requires experience in AV hire and strong communication skills. The ideal candidate will thrive in a fast-paced environment and be proactive about account growth. We offer a competitive salary, company pension, birthday off each year, and a supportive team atmosphere with opportunities to work on diverse projects.

Qualifications

• Experience in an AV hire desk or events office role is preferred.
• Ability to work in a fast-paced environment and manage multiple jobs.

Responsibilities

• Speak to incoming leads and understand requirements.
• Prepare and send estimates and formal quotations.
• Build and maintain strong relationships with clients.
• Work with internal teams for smooth delivery of events.
• Develop own portfolio and grow revenue.
• Be the main point of contact for clients.

Skills

Experience in AV hire, events, or exhibitions

Good understanding of AV equipment and setups

Strong communication skills

Organisational skills

Job description

Location: East London
Department: Hire Desk
Reports to: Company Director
Employment Type: Full-Time

JOB OPPORTUNITY: AV HIRE & EVENTS ACCOUNT MANAGER

About Us

Ambien is a leading provider of audio-visual solutions, delivering high-quality AV services across events, exhibitions, film shoots, and live environments. We operate across multiple brands: London Audio Visual (AV & LED Hire) Ambien360 (Exhibition Stands) Silvertown Studios (Virtual Production). We’re a hands‑on, fast‑paced team focused on delivering real projects and great client experiences.

The Role

We’re looking for an AV Hire & Events Account Manager to join our London team. This is a desk‑based, client‑facing role focused on handling incoming enquiries, putting together AV solutions, and managing projects from enquiry through to delivery. You’ll be speaking to a mix of clients — from agencies to direct brands — understanding what they need (without overcomplicating it), and turning that into clear, well‑priced AV solutions. You’ll also manage your own accounts and look to grow business over time.

Key Responsibilities

• Handling Enquiries: Speak to incoming leads, understand requirements, and propose the right AV solutions
• Quoting: Prepare and send estimates and formal quotations in a timely manner
• Client Management: Build and maintain strong relationships with both new and existing clients
• Project Coordination: Work with internal teams to ensure smooth delivery of events and hires
• Account Growth: Develop your own portfolio and identify opportunities to grow revenue
• Problem Solving: Deal with issues quickly and practically when they arise
• Communication: Be the main point of contact for your clients throughout the process

What We’re Looking For

• Experience in AV hire, events, or exhibitions
• Good understanding of AV equipment and setups
• Someone who is commercially aware, not just technical
• Strong communication and organisation skills
• Able to work in a fast‑paced environment and manage multiple jobs
• A hands‑on, proactive attitude

Ideal Background

• Previous experience in an AV hire desk / events office role
• OR a technician looking to move into a more office‑based role

What We Offer

• Competitive salary (based on experience)
• Company pension
• Birthday off every year
• Company events
• A growing, supportive team environment
• Opportunity to work on a wide range of live events, exhibitions, and projects

Ambien is an equal opportunity employer. We’re committed to creating an inclusive environment for all employees.

Join us and be part of a team delivering high‑quality AV across some great projects.