Automotive Service Advisor: Upsell & Bookings Pro

Auto Skills UK; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive service provider in the United Kingdom seeks a proactive Service Advisor to join their high-performing team. This role involves managing service department bookings, ensuring customer satisfaction, and upselling additional services. Ideal candidates will have experience in the automotive industry and familiar with relevant software systems. A full manual UK driving licence is also required. This position offers an exciting opportunity to enhance your career in a busy dealership environment.

Qualifications

• Proven experience as a Service Advisor in the automotive industry.
• Confident in upselling products/services.
• Possess a full manual UK driving licence.

Responsibilities

• Manage and arrange Service Department bookings efficiently.
• Ensure effective workshop loading and high customer satisfaction.
• Upsell additional work and services to enhance customer experience.

Skills

Customer service skills

Upselling skills

Teamwork

Tools

Kerridge

1Link

Pinnacle

Job description

A leading automotive service provider in the United Kingdom seeks a proactive Service Advisor to join their high-performing team. This role involves managing service department bookings, ensuring customer satisfaction, and upselling additional services. Ideal candidates will have experience in the automotive industry and familiar with relevant software systems. A full manual UK driving licence is also required. This position offers an exciting opportunity to enhance your career in a busy dealership environment.