Automotive Retail Centre Assistant Manager

Webrecruit; Stoke-on-Trent; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

NEST Pension

Life Assurance

Bonus Scheme

Stream payments

Retail Discounts

Staff Discounts

Wellbeing Support

Training opportunities

In-house IMI course

Company Uniform

Job summary

Webrecruit in Stoke-on-Trent is seeking a flexible, customer-focused Centre Manager with experience in a busy automotive retail environment. You will manage your own workload, lead the team, deliver excellent customer service, and help achieve sales targets.

The role involves recruiting staff, organising training, maintaining the showroom and workshop, and liaising with Head Office to ensure policies are followed.

Qualifications

• Flexible approach to tasks and ability to manage own workload.
• Excellent communicator with proven experience in busy automotive retail environment.

Responsibilities

• Ensure customers receive excellent service and that complaints are kept to a minimum.
• Achieve all sales targets and KPIs.
• Maintain showroom and centre equipment cleanliness.
• Increase sales of products and services offered by the Company.
• Recruit and interview all employees for the Centre.
• Identify training needs for employees to progress within the Company.
• Carry out service and repair on all makes of vehicle.
• Support other Centres when needed.
• Adhere to Company Policies & Procedures including Health & Safety, Compliance and Stock Control.
• Comply with reasonable instructions from Management.
• Liaise with Head Office and other Departments.

Job description

Webrecruit in Stoke-on-Trent is seeking a flexible, customer-focused Centre Manager with experience in a busy automotive retail environment. You will manage your own workload, lead the team, deliver excellent customer service, and help achieve sales targets.

The role involves recruiting staff, organising training, maintaining the showroom and workshop, and liaising with Head Office to ensure policies are followed.