Automotive Parts Advisor - Fast, Friendly Customer Service

Lookers Limited; Crawley; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Competitive salaries

Generous annual leave

Family leave benefits

Techscheme discounts

Eyecare vouchers

Smart Health GP access

Dental insurance

Critical illness cover

Job summary

Lookers Limited is seeking an experienced Parts Advisor for Gatwick Mercedes-Benz in Crawley. The role involves assisting the Parts Manager, servicing both retail and workshop customers, and handling stock and admin tasks to ensure same-day processing of orders.

You will work in a friendly team, with a focus on high-quality customer care and accurate record-keeping, contributing to smooth parts operations and customer satisfaction.

Qualifications

• Previous experience in a similar Parts Advisor role.
• Excellent communication skills and practical knowledge of computer systems.
• Ability to work as part of a team and independently.

Responsibilities

• Assist the Parts Manager with daily duties.
• Process orders and stock control accurately.
• Provide excellent customer care and log discrepancies with the Parts Manager.
• Answer customer enquiries and ensure speedy service.

Skills

Customer service

Communication skills

Teamwork

Job description

Lookers Limited is seeking an experienced Parts Advisor for Gatwick Mercedes-Benz in Crawley. The role involves assisting the Parts Manager, servicing both retail and workshop customers, and handling stock and admin tasks to ensure same-day processing of orders.

You will work in a friendly team, with a focus on high-quality customer care and accurate record-keeping, contributing to smooth parts operations and customer satisfaction.