Automotive Parts Advisor — Front Desk & Trade Orders

Kream Motor Recruitment; Honiton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Kream Motor Recruitment is assisting a well-known motor-factors branch in Honiton to recruit a Parts Advisor with automotive parts experience. You will serve trade and retail customers at the front desk, handle trade calls, locate components, arrange deliveries and manage stock control.

Ideal candidates will have prior Parts Advisor experience in a franchised main dealer or motor-factors, and be familiar with parts processes and electronic catalogues.

Qualifications

• Previous Parts Advisor experience in franchised main dealer or motor-factors.
• Familiar with Parts processes and IT/electronic catalogues.
• Experience serving trade and retail customers at front desk is a plus.

Responsibilities

• Serve trade and retail customers at the front desk.
• Take trade and retail Parts calls, locate components and arrange deliveries.
• Process 'special-orders' through third party suppliers.
• Stock control and replenishment.
• Process warranty and returned items.
• Promote special offers and marketing campaigns.

Skills

Parts knowledge

Customer service

Stock control

Warranty processing

IT/e-catalogues

Tools

Electronic catalogues

Job description

Kream Motor Recruitment is assisting a well-known motor-factors branch in Honiton to recruit a Parts Advisor with automotive parts experience. You will serve trade and retail customers at the front desk, handle trade calls, locate components, arrange deliveries and manage stock control.

Ideal candidates will have prior Parts Advisor experience in a franchised main dealer or motor-factors, and be familiar with parts processes and electronic catalogues.