Automotive ECU Service Advisor – Training & Bonus Path

Confidential; East Midlands; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Training

Career progression

Monthly bonuses

Benefits

Job summary

Confidential in Ilkeston is seeking a Customer Service Advisor in the automotive sector. You will be the main point of contact guiding customers through repairs and rebuilds, coordinating with technicians, and offering technical advice with training provided.

There are clear progression routes into sales, operations, and technician positions, plus monthly bonuses and benefits. This role operates Monday to Friday, 08:00–17:00, with opportunities to increase earnings through performance bonuses.

Qualifications

• Experience in customer service within the automotive sector.
• Interest or experience in automotive industry recommended.

Responsibilities

• Guide customers and clients through the repair and rebuild process.
• Coordinate with technicians and internal teams to provide technical advice.
• Identify opportunities to upsell products and services.
• Deliver a high level of customer service as the main point of contact.

Skills

Customer service

Automotive industry knowledge

Job description

Confidential in Ilkeston is seeking a Customer Service Advisor in the automotive sector. You will be the main point of contact guiding customers through repairs and rebuilds, coordinating with technicians, and offering technical advice with training provided.

There are clear progression routes into sales, operations, and technician positions, plus monthly bonuses and benefits. This role operates Monday to Friday, 08:00–17:00, with opportunities to increase earnings through performance bonuses.