Automotive Centre Manager — Customer Experience & Sales Growth

Webrecruit; Bangor; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Nest Pension Scheme enrolment

Life Assurance

Bonus Scheme

Stream - instant access to pay

Retail Discounts

Staff Discounts

Wellbeing Support

Training opportunities

In-house IMI accredited course

Company Uniform including Safety Boots

Job summary

Webrecruit in Bangor is seeking a capable Centre Manager for a busy automotive retail facility. You will lead a small team, drive customer service excellence, and ensure sales targets and KPI measures are met.

The role requires a flexible, hands-on approach, strong communication, and experience in a motor vehicle retail environment. You will recruit, train, and support staff while adhering to health, safety, and company policies.

Qualifications

• Proven experience of working in a busy retail environment in an automotive setting.
• Flexible and able to manage own workload.
• Excellent communication skills and a hands-on leadership style.

Responsibilities

• Ensure that Customers receive the best Customer Service and care to ensure that complaints are kept to a minimum
• To ensure all sales targets and KPI’s are achieved
• To maintain the cleanliness of the Centre and its equipment on an ongoing basis
• To increase sales of products and services offered by the Company, in accordance with procedures
• Recruit and interview all employees for the Centre
• Identify any training needs for employees to progress and develop within the Company
• Support other Centres, when asked, when necessary
• To adhere to the Company’s Policies & Procedures including Health & Safety, Compliance and Stock Control
• To comply with reasonable instructions from Management
• The company will supply you with uniform, it must be clean and presentable at all times
• Liaise with Head Office and other Departments

Skills

Excellent communication

Customer service

People management

Job description

Webrecruit in Bangor is seeking a capable Centre Manager for a busy automotive retail facility. You will lead a small team, drive customer service excellence, and ensure sales targets and KPI measures are met.

The role requires a flexible, hands-on approach, strong communication, and experience in a motor vehicle retail environment. You will recruit, train, and support staff while adhering to health, safety, and company policies.