Automotive Business Manager — Lead Sales & Customer Experience

Group 1 Automotive; Preston; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive retailer in Preston is seeking a Business Manager to enhance customer experiences and drive sales. The role involves promoting finance options, ensuring compliance with FCA regulations, and leading a team in delivering exceptional service. Candidates should have a solid background in finance solutions and demonstrate energy and professionalism. This position offers a range of benefits including annual leave and exclusive discounts, supporting both career development and work-life balance.

Benefits

33 days of annual leave

Exclusive retail discounts

Company pension scheme

Cycle-to-work scheme

24/7 healthcare access

Paid community volunteer day

Training and development opportunities

Qualifications

• Solid experience in offering finance and insurance solutions to customers.
• Ability to deliver outstanding customer experiences with energy and professionalism.
• Must hold a valid UK driving license.

Responsibilities

• Promote finance and insurance products to customers.
• Identify opportunities to increase profitability through upselling.
• Ensure full compliance with regulatory and sales processes.
• Deliver exceptional customer service and foster loyalty.

Skills

Finance solutions expertise

Sales process management

Customer service excellence

Communication skills

Organizational skills

Job description

A leading automotive retailer in Preston is seeking a Business Manager to enhance customer experiences and drive sales. The role involves promoting finance options, ensuring compliance with FCA regulations, and leading a team in delivering exceptional service. Candidates should have a solid background in finance solutions and demonstrate energy and professionalism. This position offers a range of benefits including annual leave and exclusive discounts, supporting both career development and work-life balance.