Automotive Booking & Customer Loyalty Advisor

Lithia UK

Reading

On-site

GBP 26,767 - 32,715

Full time

14 days+
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Benefits offered by this job

33 days annual leave
Birthday day off
Family Leave Policies
Salary Sacrifice scheme for new cars
Paid volunteer day
Long service milestone celebrations
Tailored training and career growth
Cycle to work scheme
High street discounts
Internal referral rewards

Job summary

Lithia UK is seeking a dedicated customer service professional in Reading, England. You will manage calls, building strong customer relationships, and enhancing loyalty. Ideal candidates will have experience in a customer-facing role, preferably in the automotive industry. Join us to enjoy competitive benefits including a basic salary of £29,741.4 plus bonus and extensive annual leave.

We believe in providing excellent growth opportunities and fostering diversity in our workforce. If you are passionate about the automotive industry and providing exceptional service, apply today!

Qualifications

  • Previous customer-facing experience, preferably in the automotive industry.
  • A confident communicator with strong interpersonal skills.
  • Proficient in computer systems with knowledge of Microsoft packages.

Responsibilities

  • Managing inbound and outbound calls with exceptional customer service.
  • Building strong relationships with customers to enhance loyalty.
  • Proactively conducting follow-up calls related to marketing campaigns.

Skills

Customer-facing experience
Interpersonal skills
Communication
Microsoft proficiency

Job description

Lithia UK is seeking a dedicated customer service professional in Reading, England. You will manage calls, building strong customer relationships, and enhancing loyalty. Ideal candidates will have experience in a customer-facing role, preferably in the automotive industry. Join us to enjoy competitive benefits including a basic salary of £29,741.4 plus bonus and extensive annual leave.

We believe in providing excellent growth opportunities and fostering diversity in our workforce. If you are passionate about the automotive industry and providing exceptional service, apply today!

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