Automation Tech Support Engineer - Hybrid & Global

Morgan Ryder Associates

Ellesmere

Hybrid

GBP 37,800 - 46,200

Full time

14 days+

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Benefits offered by this job

Employee healthcare scheme

Training & development opportunities

Hybrid working (after probation)

Job summary

Morgan Ryder Associates in Ellesmere is seeking a Technical Support Engineer to join our automation and agricultural technology team. You will provide high‑level engineering support for automated and conventional systems, troubleshoot issues, and help deliver hands‑on training.

The role offers up to £42,000 with a benefits package that includes healthcare, training and development, and hybrid working after probation.

Qualifications

Electrical engineering qualification.
Experience working on live electrical equipment.
Competent in automation systems, mechanical repair and diagnostics.
Excellent communication skills with the flexibility to travel across the UK and abroad.
Knowledge of hydraulic systems.

Responsibilities

Provide high-level engineering support for automated and conventional systems and precision technologies.
Troubleshoot and resolve issues via helpdesk, including participation in a rotating 24/7 support schedule.
Lead the commissioning of advanced systems both in the UK and internationally.
Work with R&D to test new solutions and provide feedback from the field.
Analyse system issues, identify patterns, and contribute to product enhancements.
Maintain accurate technical documentation and helpdesk records.
Deliver hands-on training for distributors, dealers, and end-users – both in-person and remotely.