Automation & Reliability Analyst - Infrastructure Services

Archer; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Archer, in collaboration with BNY, seeks a Specialist, Infrastructure Services Analyst to join the FX Execution Services team in London. The role involves managing workload automation across mission-critical platforms with rotating 12-hour shifts.

You will collaborate with security, operations, engineering, and vendors to ensure highly available, secure, scalable services across hybrid cloud environments while driving modernization and performance insights.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field; advanced degree preferred.
• Deep expertise in workload automation platforms, especially Control-M, including administration, upgrades, integrations, and operational support.
• Experience with enterprise batch operations, job scheduling, monitoring, and service delivery in 24x7 environments.
• Experience with APIs, microservices, integration frameworks, enterprise observability, and monitoring/analytics platforms.
• Excellent communication, stakeholder management, and problem-solving skills with the ability to present technical information to executive and non-technical audiences.
• Experience leading global batch operations or enterprise workload automation functions, with proven success improving reliability, reducing MTTR, and optimizing costs.

Responsibilities

• Drive global workload automation strategy, engineering, administration, reliability, compliance, and lifecycle management for mission-critical platforms and integrations.
• Lead modernization initiatives to improve operational resilience, batch operations, scheduling, and self-service capabilities across a complex enterprise environment.
• Deliver analytics, reporting, and insights that support executive decision-making and help optimize platform performance and service delivery.
• Partner with application teams, security, operations, infrastructure, engineering, architecture, and vendors to ensure highly available, secure, scalable, and compliant services across distributed and hybrid cloud environments.

Skills

Communication

Stakeholder management

Problem solving

24x7 operations

Batch operations leadership

Automation strategy

Education

Bachelor's degree in Computer Science / IT / Engineering

Advanced degree preferred

Tools

Control-M

Job description

Archer, in collaboration with BNY, seeks a Specialist, Infrastructure Services Analyst to join the FX Execution Services team in London. The role involves managing workload automation across mission-critical platforms with rotating 12-hour shifts.

You will collaborate with security, operations, engineering, and vendors to ensure highly available, secure, scalable services across hybrid cloud environments while driving modernization and performance insights.