Automation Coordinator

Mitie Group plc.; Bromsgrove; On-site; GBP 18,000 - 23,000; Full time

Job summary

RHI Industrials Ltd. is seeking an Automation Coordinator to support our growing team from the Bromsgrove office. The role focuses on coordinating accommodations, handling calls and emails, and maintaining databases and spreadsheets using Microsoft Office.

The ideal candidate will be IT literate with strong administrative and customer service skills, able to prioritise workload and work well within a team, assisting colleagues during busy periods.

Qualifications

• Excellent communication and interpersonal skills.
• Organisational skills and the ability to prioritise workloads.
• IT literate with good typing skills and proficient in Outlook, Word and Excel.
• Time management and ability to prioritise tasks.
• Strong customer service skills.
• Ability to solve problems and propose solutions.
• Team player who can take direction and collaborate.
• Willing to assist admin colleagues during peak workloads.

Responsibilities

• Booking accommodation for Automation staff.
• Answering incoming telephone calls.
• Email communications to clients and employees.
• Database entry.
• Updating spreadsheets.

Skills

Communication

Organisation

MS Office

Time management

Customer service

Problem solving

Team player

Admin support

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

This is a fantastic opportunity to join RHI Industrials Ltd, a successful security company who specialise in Security / Access Control Systems to some of the UK's largest Utility companies across the UK, to join as an Automation Coordinator and help to develop the business during an exciting phase of growth.

The coordinator will be working out of our Rockpower offices based in Bromsgrove, so the candidate will ideally be within a 25 minute radius.

Essential Competencies:

• Excellent communication and interpersonal skills
• Organisational skills
• IT literate with good typing skills and confident using a range of Microsoft Office programmes including Outlook, Word and Excel.
• Time management skills and the ability to prioritise their workload effectively
• Customer service skills
• Problem-solving skills and the ability to come up with creative solutions to issues
• Able to work with a team, take direction from others and collaborate effectively
• Must be willing to help out their admin colleagues during periods of heavy workload.

Role & Responsibilities:

• Booking of accommodation for our Automation staff.
• Answering incoming telephone calls
• Email communications to clients and to employees.
• Database entry
• Updating spreadsheets