Auto Sales Manager: Lead Team & Customer Experience

Charles Hurst Group Ltd; Belfast City District; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave

Enhanced family leave

Techscheme discounts

Eyecare vouchers

Smart Health access

Job summary

Charles Hurst Belfast Cupra Seat/BYD is seeking a Sales Manager to lead the showroom team, drive exceptional customer service, and develop long-lasting customer relationships. Reporting to the Franchise Sales Manager, you will oversee day-to-day showroom operations, valuations, and showroom presentation.

The role offers a competitive base salary (£40,000-£45,000) with a bonus opportunity, 44 hours per week, and Sundays off.

Qualifications

• Experience in a premium automotive environment with a proven sales track record.
• Proven ability to lead a highly motivated sales team.
• Knowledge of finance and insurance product regulations.
• Full UK driving licence is essential.

Responsibilities

• Manage full sales process, from web inquiry to showroom.
• Manage staff performance with 121’s, training & development.
• Implement department targets and brand KPI's.
• Responsible for buying in vehicles and up-to-date stock pricing.
• Ensuring full FCA compliance within the Sales Department.
• Manage and own our Customer Satisfaction.

Skills

Team leadership

Automotive sales

Customer service

Financial awareness

Finance & Insurance knowledge

Driving licence

Job description

Charles Hurst Belfast Cupra Seat/BYD is seeking a Sales Manager to lead the showroom team, drive exceptional customer service, and develop long-lasting customer relationships. Reporting to the Franchise Sales Manager, you will oversee day-to-day showroom operations, valuations, and showroom presentation.

The role offers a competitive base salary (£40,000-£45,000) with a bonus opportunity, 44 hours per week, and Sundays off.