Auto Customer Service Apprentice — Level 3 (Earn While You Learn)

R. H. COMMERCIAL VEHICLES LTD

Peterborough

On-site

GBP 20,000 - 25,000

Full time

14 days+
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Benefits offered by this job

25 Days Holiday + Bank Holidays
Death in Service Policy
Enhanced Maternity Pay
Enhanced Paternity Pay
Career Progression
Expert mentorship
Formal qualifications

Job summary

R. H. COMMERCIAL VEHICLES LTD in Peterborough is seeking an enthusiastic Apprentice Customer Service Representative. This is an exciting opportunity to start your career in customer service within the commercial vehicle sector.

You will support customers with their vehicle needs, gaining experience in handling technical queries while working alongside our service teams. The apprenticeship lasts typically 15 months and includes professional training and support.

The role offers numerous perks, including 25 days holiday and enhanced maternity/paternity pay, ensuring you achieve a great work-life balance.

Qualifications

  • Strong interest in customer service and the automotive industry.
  • Friendly and professional communication style.
  • Willingness to learn and take ownership of personal development.

Responsibilities

  • Serve as the first point of contact for customer service enquiries.
  • Maintain up-to-date product and technical knowledge.
  • Communicate effectively to resolve queries.

Skills

Customer service
Communication
Problem-solving
Teamwork

Education

GCSEs in English and Maths or willingness to achieve Level 2

Job description

R. H. COMMERCIAL VEHICLES LTD in Peterborough is seeking an enthusiastic Apprentice Customer Service Representative. This is an exciting opportunity to start your career in customer service within the commercial vehicle sector.

You will support customers with their vehicle needs, gaining experience in handling technical queries while working alongside our service teams. The apprenticeship lasts typically 15 months and includes professional training and support.

The role offers numerous perks, including 25 days holiday and enhanced maternity/paternity pay, ensuring you achieve a great work-life balance.

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