Auto Centre Workshop & Service Lead

Halfords Group PLC; Lancashire; On-site; GBP 38,200 - 42,200; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Up to 50% off garage bills in Autocent

Discounts on Halfords products

Cycle to Work Scheme

GP Access 24/7

Share save scheme

Pension Scheme & Life Assurance

Job summary

Halfords Group PLC in Preston, Lancashire, is recruiting an Assistant Manager to work alongside the Centre Manager in a busy Autocentre. You will split time between the workshop with technicians and daily sales/customer service, driving profitability and excellent customer experience.

The role requires hands-on mechanical knowledge, leadership skills, and a passion for coaching and developing colleagues. A driving licence is essential, with training opportunities and progression within Halfords.

Qualifications

• Experience delivering high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong technical/mechanical knowledge, ideally with Level 2/3 in Light Vehicle Maintenance (or equivalent).
• Proven experience in workshop operations, diagnostics, and vehicle maintenance processes.
• Own a full, valid driving license.

Responsibilities

• Support the Centre Manager with daily sales and customer service.
• Lead workshop activities with technicians and ensure safe, efficient operations.
• Drive profitability and maintain a high standard of customer experience.
• Coach and develop the team to improve service quality and performance.

Skills

Customer satisfaction

Leadership

Coaching

Training

Tools & workshop knowledge

Education

Level 2/3 Light Vehicle Maintenance

Job description

Halfords Group PLC in Preston, Lancashire, is recruiting an Assistant Manager to work alongside the Centre Manager in a busy Autocentre. You will split time between the workshop with technicians and daily sales/customer service, driving profitability and excellent customer experience.

The role requires hands-on mechanical knowledge, leadership skills, and a passion for coaching and developing colleagues. A driving licence is essential, with training opportunities and progression within Halfords.