Audits & Performance Analyst

Mitie Cleaning & Hygiene Services; York and North Yorkshire; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Virtual GP and family support

Salary Finance benefits

Lifestyle Benefits platform (Choices)

Up to 5 extra holidays

Critical illness insurance

MiDeals discounts

Cycle-to-work scheme

Life cover

Enhanced pension contributions

Mitie Stars recognition

Job summary

Mitie Cleaning & Hygiene Services is seeking an Audits & Performance Analyst to join the Audits & Performance Team. The role centers on supporting the establishment's audit and assurance programme, monitoring compliance with contractual, statutory, and local standards, and delivering objective scrutiny to drive improvements.

You will conduct audits, gather and analyse information, identify trends, and contribute to performance reports, working closely with operational teams to promote

Qualifications

• Experience in auditing, compliance, performance, assurance, or related admin/support roles is beneficial but not essential.

Responsibilities

• Conduct audits and compliance checks across the establishment.
• Carry out audit walkarounds and inspections within operational areas.
• Assist in completing audits including control of Internal Movements, Mandatory Drug Testing, Vehicle Security, Night Management, External Escorts.
• Collect, verify, and analyse audit and performance data to identify trends and risks.
• Produce accurate audit records, reports, and supporting documentation.
• Monitor compliance against contractual and operational standards.
• Support preparations for internal and external inspections (e.g., Ministry of Justice & Controllers).
• Contribute to development of audit processes and continuous improvement initiatives.
• Build effective relationships with operational teams to support accountability and compliance.

Skills

Auditing

Compliance

Performance analysis

Analytical thinking

Attention to detail

Job description

Job Overview

We are seeking a motivated and detail-oriented

Better places, thriving communities.

Audits & Performance Analyst

Salary - £28,046.52

Job Overview

We are seeking a motivated and detail-oriented Analyst to join our Audits and Performance Team.

The Audits and Performance Team plays a critical role in providing assurance that operational activities are delivered safely, effectively, and in line with contractual, regulatory, and organisational requirements. Through auditing, monitoring, and performance analysis, the team helps identify risks, drive improvements, and maintain high standards across the establishment.

This is an exciting opportunity for someone with a keen eye for detail, strong analytical skills, and an interest in understanding how operational performance contributes to the safe and effective running of the prison.

About The Role

As an Analyst, you will support the delivery of the establishment's audit and assurance programme, helping to monitor compliance against contractual, statutory, and local standards.

The Audits and Performance Team are an integral part of the running of the Establishment working closely with operational teams, you will conduct audits, gather and analyse information, identify trends and areas of risk, and contribute to the production of performance reports. You will play an important role in supporting continuous improvement by providing objective scrutiny and insight into operational performance.

This role requires an individual who can work independently, exercise sound judgement, and communicate findings clearly and professionally.

Main Duties

• Conduct audits and compliance checks across the establishment in accordance with audit schedules and business requirements.
• Carry out audit walkarounds and inspections within operational areas.
• Assist in the completion of audits including, but not limited to:
• Control of Internal Movements
• Mandatory Drug Testing
• Vehicle Security
• Night Management
• External Escorts
• Collect, verify, and analyse audit and performance data to identify trends, risks, and areas for improvement.
• Produce accurate audit records, reports, and supporting documentation.
• Monitor compliance against contractual and operational standards.
• Support preparations for internal and external inspections, including those conducted by the Ministry of Justice and Controllers.
• Contribute to the development of audit processes, performance reporting, and continuous improvement initiatives.
• Build effective working relationships with operational teams to support a culture of accountability and compliance.

What we are looking for

• As an Audit Officer, you will need to be inclusive, positive, and engaging, advocating the principles of 'You are Mitie' in everything you do going the extra mile to support the team.
• You will be contributing to innovation and continuous improvements and will help staff to meet contractual requirements and deliver best practices.
• This role requires individuals to work autonomously with passion to deliver the exceptional every day
• Positive and self-motivating with the ability to champion the Mitie core values.
• Excellent attention to detail and be a clear communicator.
• A high interest in ensuring the safety and efficiency of the Establishment, and continuous improvement of our ways of working.
• There are no specific skills we are looking for – whether you come from a prison background or are new to prisons. We simply want a person who is interested and keen to learn!

Experience

Previous experience within auditing, compliance, performance, assurance, administration, operational support, security, or a custodial environment would be beneficial but is not essential.

We are looking for individuals who are inquisitive, analytical, and eager to learn. Full training and support will be provided to help you develop within the role.

If you are looking for an opportunity to contribute to operational excellence and make a meaningful impact through audit and performance assurance, we would encourage you to apply.

Deadline for applications is the COP Friday the 4th of September 2026.

Following a sift of applications received we will then arrange interviews in due course.

Our market-leading offering provides you with benefits that suit your lifestyle.

• We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
• We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
• When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices.
• You might choose to purchase up to five extra days' holiday each year.
• You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost.
• There are many choices!
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
• We have a cycle-to-work scheme.
• Life cover of up to four times your salary is available.
• We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Miti).
• We award our employees with Mitie Stars as recognition for their hard work.
• There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

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