Audiovisual Services Supervisor

TieTalent; London; On-site; GBP 38,000 - 50,000; Full time

Benefits offered by this job

Generous total compensation package

Health insurance

Pension plan

Wellness programs

Employee discounts

Job summary

A leading technology services company in London is seeking an Audiovisual Services Supervisor to lead and train the support staff in managing audiovisual technology in conference rooms. The ideal candidate will need strong leadership, expert knowledge of technology, and the ability to promote tech solutions within the firm. This is an on-site role, requiring a high school diploma and preferably a degree in a tech-related field.

Qualifications

• Display leadership skills necessary for effective supervision.
• Possess well-developed and professional interpersonal skills.
• Demonstrate expert knowledge of conference room technology.
• Experience leading teams to meet customer expectations.
• Technology experience supporting AV and VC installations.

Responsibilities

• Assist with projects including quality assurance testing.
• Coordinate daily checks of conference room equipment.
• Ensure audiovisual equipment is functioning for meetings.
• Operate conference room equipment for videoconference calls.
• Promote Latham technologies and services to employees.

Skills

Leadership skills

Interpersonal skills

Knowledge of conference room technology

Team performance management

AV and VC installation support

Education

High school diploma or equivalent

Associate-level degree in a technology-related field

Job description

Overview

Join to apply for the Audiovisual Services Supervisor role at TieTalent.

The Audiovisual Services Supervisor is an integral part of Latham’s Technology & Information Services team. This role will be responsible for supervising, training, and coaching the audiovisual support staff in our London office and leading them in their professional development endeavors, as well as ensuring that all conference rooms are outfitted with appropriate audiovisual and technology components based on the size of the room and functionality requirements, which include systems for audio and videoconference calls, PC-based presentations, Intranet/Internet wireless connections, and in-room amplification. This role will be located on-site in our London office and will require an in-office presence from Monday - Friday.

We are driven by our core values: respect, innovation, and collaboration.

We would love to hear from you if you are prepared to contribute to the team and the firm’s technology goals.

Responsibilities

• Assisting with projects and initiatives as needed, including quality assurance testing, diagnostics, and systems integration work, and assisting in the development of office-wide implementation plans, including carrying out the plans
• Scheduling and coordinating daily checks of the conference rooms to ensure that all equipment is working properly and coordinating with audiovisual technology vendors and/or other members of the Technology team when repair/maintenance of conference room equipment is needed
• Ensuring that all audiovisual and technology equipment and applications in conference rooms are functioning and ready for use in advance of the start of scheduled meetings (e.g. computers, displays, codecs, etc.)
• Operating conference room equipment when necessary (e.g. starting videoconference calls, setting camera and microphone positions, performing live switching during videoconferences, transitioning through presentations, etc.)
• Promoting and educating employees on current Latham technologies and services via lunch demonstrations, practice group meetings, one-on-one visits, and new hire orientations

Qualifications

• Display leadership skills (i.e., organising, planning, problem-solving, and decision-making) necessary for effective supervision
• Possess well-developed and professional interpersonal skills, with the ability to interact effectively with people at all organisational levels of the firm
• Demonstrate expert knowledge of conference room technology (e.g. control systems, video systems, audioconference phones, microphones, displays, speakers, etc.)
• Experience with leading teams ensuring team and individual performance levels meet and exceed customer expectations consistently
• Technology experience supporting AV and VC installations
• A high school diploma or equivalent, preferably an associate-level college degree in a technology-related field

Benefits

• Successful candidates will be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance
• Eligible employees can participate in Latham’s comprehensive benefit program which includes health insurance as well as group income protection and life assurance, a pension plan, wellness programs, employee discounts, and more

Equal Opportunity

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including hair texture and protective hairstyles), colour, religion, sex, age, national origin, sexual orientation, gender identity, veteran status, gender expression, marital status, or any other characteristic or condition protected by applicable statute.