Audiology Technical Officer - Audiology

London North West University Healthcare NHS Trust; London Borough of Harrow; On-site; GBP 31,000 - 32,000; Full time

Job summary

London North West University Healthcare NHS Trust is seeking an Audiology Technical Officer based at Northwick Park Hospital. The role covers cross-site work across Central Middlesex, Ealing and Northwick Park, for 24 months fixed term to cover a substantive role during a secondment.

The post requires experience in healthcare settings, excellent communication skills and the ability to manage time and workload.

Qualifications

• GCSE English and Maths grade C or above; demonstrable experience of working in healthcare environments.

Responsibilities

• Run independent hearing aid repair clinics and assist with administrative duties such as reception and telephone duties.
• Coordinate hearing aid and stock control across cross sites, including sending and receiving hearing aids for repair and refurbishment.
• Liaise with other services and ensure up-to-date record keeping of paper and computerised documentation.

Skills

Multitasking

Communication

Empathy

Telephone/Face to Face

Computer literacy

Public experience

NHS experience

Education

GCSE or equivalent

Job description

London North West University Healthcare NHS Trust

Audiology Technical Officer - Audiology

The closing date is 18 November 2026

We are looking to recruit a Band 3 Assistant Audiology Practitioner based at Northwick Park Hospital. You will be working Cross site across the three main hospital sites, Central Middlesex, Ealing and Northwick park hospital. The position is for 24 months fixed term to cover a substantive role while the individual is on secondment.

We are a friendly, forward thinking warm and expanding team.

You will be an enthusiastic individual with demonstrable experience of working in healthcare environments, with a warm personality and great people skills.

The post holders will be well-motivated and innovative, have excellent interpersonal and communication skills and the ability to manage both time and workload. They will be responsible for providing Adult audiology hearing aid repairs and stock control

You should have GCSE English and Maths grade C or above; with demonstrable experience of working in healthcare environments.

Main duties of the job

Duties and Responsibilities:

• The role requires IT skills, ability to work autonomously and to interact in empathetically manner with patients with hearing loss.
• You will be seeing patients for routine hearing aid repair and maintenance , making any necessary adjustments patient hearing aids and impression taking.
• Ordering and maintaining Audiology stock across all sites.
• Auditing stock levels.
• You will carry out various administrative duties, which includes scanning of patient referrals and reports, daily checks of both Adult and Paediatric email inboxes, responding to emails or forwarding to relevant service.
• A clear speaking voice is essential when working with Deaf and hard of hearing people.
• Assists with clinical supervision and training of junior staff and students.
• Updates own professional knowledge, keeping abreast of new digital hearing aid technology, assessment techniques and best clinical practice.
• Ensure that clinical equipment used is calibrated, decontaminated and maintained according to national and departmental protocols

To view the main responsibility, please see the attached the Job Description and Person Specification

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job responsibilities

This post is clinical where post holder will be running independent hearing aid repair clinics.

This post also include (but not exhaustive to) administrative duties such as reception and telephone duties and organising clinics and appointments.

There will also be a requirement to undertake timely and efficient co-ordination of hearing aid and operational stationary stock control, including sending and receiving hearing aids for repair and refurbishment.

Liaising with other services and stakeholders and ensuring up to date and accurate record keeping of all related paper and computerised documentation is maintained.

Where identified, training will be provided to perform with distance supervision some additional clerical and clinical tasks such as providing counselling advice, impression taking, and performing a telephone follow-up service.

Applicants are strongly encouraged to refer to the full Job Description and Person Specification for comprehensive details of responsibilities, requirements and role expectations.

Please note that, due to anticipated high application volumes, this vacancy may close earlier than the advertised closing date. We therefore strongly encourage applicants to submit their completed applications as soon as possible and not to delay, to avoid disappointment.

Person Specification

Education/Qualification

• GCSE or equivalent

Knowledge and Experience

• Telephone/Face to Face
• Knowledge of computer systems
• Ability to Multi task
• Experience of working with the public
• Ability to work in a clinical environment
• Experience of working with persons with hearing impairment
• NHS experience

Skills, Abilities and Attributes

• Able to multitask
• Tact and diplomacy

HEART values

• Demonstrates commitment to Trust HEART values - Honesty, Equality, Accountability, Respect and Teamwork

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital (cross site with Ealing Hospital and Northwick Park Hospital)

£30,630 to £32,346 a yearpa Inclusive of High Cost Area Supplement

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

337-NP-1099LC

Job locations

Northwick Park Hospital (cross site with Ealing Hospital and Northwick Park Hospital)