Audiology Domiciliary Customer Service Partner

Specsavers; Walsall; Remote; GBP 32,000 - 39,000; Full time

Benefits offered by this job

£5k car allowance or company car

30% share of profits paid as dividends

Flexible working and autonomy

Full support from Specsavers’ teams

Development opportunities and benefits

Job summary

Specsavers Audiology Domiciliary CSP seeks a partner to own and run a Specsavers business, delivering hearing care to customers at home and in the community. You’ll be an A-shareholder, receive dividends, and build a lasting asset while leading a dedicated team.

You’ll operate in Yorkshire with a defined territory, receive central and local support, and have access to advanced technology and development opportunities. Training to become an Audiology Practitioner is provided.

Qualifications

• Leadership and strategic thinking for running a team
• Strong customer care and community focus
• Willingness to complete Audiology Practitioner course within 12 months

Responsibilities

• Lead and grow your own team
• Deliver exceptional customer service and clinical excellence
• Make key decisions that shape your business
• Serve your local community with care and professionalism

Skills

Leadership

Business acumen

Customer service

Education

Audiology Practitioner course (to complete within 12 months)

Job description

Audiology Domiciliary Customer Service Partner (CSP)

Location: Walsall

Type: Joint Venture Business Partnership

Package: £35,000 Annual Salary + £5k Car Allowance OR Company Car + Share of Profits as Dividends

Own Your Future with Specsavers

This is not a typical job, it's a business ownership opportunity. As a Customer Service Partner in our new Audiology Domiciliary Joint Venture, you’ll co‑own and lead a Specsavers business, delivering life-changing hearing care directly to customers in their homes and local community.

You’ll be an ‘A’ shareholder in a Specsavers joint venture, meaning you’ll:

• Own and run your own business
• Receive dividends from business profits
• Build a valuable asset for your future

What You’ll Do

As a Customer Service Partner, you’ll be the driving force behind your business:

• Lead and grow your own team
• Deliver exceptional customer service and clinical excellence
• Make key decisions that shape your business
• Serve your local community with care and professionalism

What You’ll Get

• A guaranteed competitive salary
• 30% share of business profits paid as dividends
• £5k car allowance or company car
• Flexible working and autonomy
• Full support from Specsavers’ central and local teams
• Access to cutting‑edge technology and development opportunities
• Generous benefits including medical, dental, pension, and more

Who You Are

• Strong leadership and business acumen
• Passion for customer care and community impact
• A valid UK driving licence and right to work in the UK
• Willingness to complete the Audiology Practitioner course within 12 months

About the Role

You’ll operate across a defined territory in Yorkshire, supported by a local administration team. You’ll shape your own clinic schedules, build lasting relationships with customers and your local community, and grow your business through exceptional service.

This role includes training to become an Audiology Practitioner, enabling you to carry out clinical duties under the supervision of a registered Hearing Aid Dispenser.

Why Specsavers?

We’re a family‑run business with a global reach. Our Joint Venture Partnership model gives you the freedom to run your own business with the backing of a trusted brand. You’ll enjoy the rewards of ownership—profit, growth, and autonomy—while we support you every step of the way.

Ready to take the leap?

If you’re ready to move from employee to business owner, we’d love to hear from you.