Audiology Admin Assistant

Specsavers; Manchester; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Salary up to £12.91/hr

Part time 3–4 days a week

Eyecare and Hearcare discounts

Birthday off

Specsavers Perks

WeCare

Job summary

Specsavers Manchester Fort is seeking an Audiology Admin Assistant to provide essential admin support behind the scenes of a busy store. You will handle hearcare administration, calls, records, invoices, and correspondence to keep the clinic running smoothly.

The role emphasizes organisation, accuracy, and flexibility with a pro-active approach. There is potential for progression into Audiology practitioner training in the future.

Qualifications

• Organised and detail-minded admin professional.
• Experience in hearcare admin is a plus.
• Comfortable with stock ordering and banking tasks.
• Ability to prioritise and manage changing workload.

Responsibilities

• Provide information about services and products.
• Order store stock to ensure smooth operations.
• Monthly stocktake.
• Book appointments.
• Daily banking.
• Communicate with customers and carers.
• Complete pre-appointment call process.
• Triage diary to maximise efficiency.

Skills

Highly organized

Telephone etiquette

MS Office

Strong communicator

Diary management

Tools

Microsoft Office

Job description

Are you a proactive people person with a passion for organisation and top-notch customer care? Do you thrive in a busy team and enjoy making a difference to people’s lives? If so, you might be just who we’re looking for.

Specsavers Manchester Fort is looking for an Audiology Admin Assistant to join their team. For our stores to run like clockwork and keep our patients at the heart of everything we do, we need sound support behind the scenes – and that’s where you come in.

So, what does it take to be a successful Audiology Admin Assistant? You’ll be organised and equipped to tackle a variety of tasks, including all aspects of hearcare administration, answering & transferring calls, updating & filing records, processing invoices and sending out correspondence. The aim is to provide a top-notch administrative service that will support the store’s success.

We’re looking for someone to join our friendly team, who is able to prioritise tasks and efficiently manage a changing workload, maintaining accuracy and attention to detail. An organised, pro-active approach is key – a skilled Administrator who is flexible and understands the changing needs of the store. There will be an opportunity to progress further within Audiology and undertake some of Specsavers Audiology Practitioner training course in the future, offering fantastic career progression.

Our Store

Based in Manchester Fort, our store benefits from free parking and also has excellent bus links too, making it ideal for commuting.

What’s in it for you?

Alongside full support and great development opportunities, you’ll enjoy a range of benefits including:

• Salary: up to £12.91 an hour
• Part time - 3 - 4 days a week (weekend working is essential)
• Eyecare and Hearcare discounts
• Birthday off every year
• Specsavers Perks– access to amazing discounts and savings
• WeCare– our employee support service for you and your family

We’re looking for someone who is:

• Highly organised with great attention to detail
• Able to thrive in a busy, fast-paced environment
• Has an excellent telephone manner
• Confident usingMicrosoft Office
• Comfortable managing and co-ordinating clinic diaries
• A strong communicator

What the role involves:

• Offering customers information about services and products
• Ordering stock for the store, ensuring we have enough stock to run smoothly
• Monthly stocktake
• Booking appointments
• Daily Banking
• Communicate with customers and their relatives or carers
• Complete the 'pre-appointment call' process
• Call and triage customers booked into the diary ensuring we are maximising diary efficiency

If this sounds like your next move, don’t wait –

We anticipate a high level of interest in this role, so the advert may close prior to the advertised end date.