Audio Visual, Editorial & Office Technology Assistant

DNEG Group; Greater London; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

DNEG Group is seeking a Junior AV Assistant to support our AV Specialist in maintaining studio AV spaces, systems, and client screenings. You will be the first point of contact for day-to-day AV queries, ensuring equipment and spaces operate smoothly in a fast-paced studio environment.

You’ll handle dailies, client screenings, and the in-house XStudio software, contributing to a calm, professional experience for clients and internal teams alike.

Qualifications

• Solid understanding of audio-visual systems and equipment.
• Some hands-on editing experience and familiarity with post-production workflows.
• Good grasp of VFX terminology and industry context.
• Professional, polished client-facing manner.

Responsibilities

• Act as go-to person for day-to-day AV issues and staff queries.
• Carry out regular checks on AV systems and spaces.
• Troubleshoot and resolve basic AV faults; escalate complex issues.
• Assist with setup and support of meetings and onsite events.
• Support client screenings and dailies; ensure smooth experiences.

Skills

AV basics

Client comms

Troubleshooting

Independent work

Attention to detail

On-site support

Tools

XStudio

DCP workflows

JIRA

Job description

Our Technology team keeps the infrastructure of a busy, creative visual effects studio running smoothly. We're looking for a junior AV Assistant to support our AV Specialist in keeping our spaces and systems in excellent working order day to day.

This is a hands-on, onsite role for someone with a solid foundation in AV who is looking to develop their skills in a fast-moving studio environment. You'll be the first port of call for day-to-day AV queries and issues, and will play an active role in supporting client screenings and daily review sessions.

A key part of this role sits within our screening and projection operation. You'll be responsible for supporting dailies and client screenings, managing DCPs, and operating our in-house software XStudio. This is a client-facing responsibility and requires a calm, professional manner and a high attention to detail.

What you'll be doing

• Acting as the go-to person for day-to-day AV issues and queries from staff
• Carrying out regular checks on AV systems and spaces to ensure everything is functioning correctly
• Troubleshooting and resolving basic AV faults, escalating more complex issues to the AV Specialist
• Assisting with the setup and support of meetings and onsite events
• Supporting client screenings and dailies, ensuring a smooth and professional experience from start to finish
• Managing and handling DCPs for screening sessions
• Operating our in-house screening software, XStudio
• Helping to maintain AV equipment and keeping spaces tidy and well presented
• Supporting the AV Specialist on projects and installations as required

Must Have

• A solid understanding of audio-visual systems and equipment
• Some hands-on editing experience and a good working knowledge of post-production workflows
• A good understanding of VFX terminology and the wider industry
• A professional and polished manner when dealing with clients and senior stakeholders
• A keen eye for detail and a proactive approach to identifying issues before they become problems
• Good troubleshooting and communication skills
• Comfortable working independently on day-to-day tasks
• Reliable, organised, and a strong team player

Nice to Have

• Familiarity with DCP workflows and screening room operations
• Some familiarity with Q-SYS or similar control systems
• Experience with projector technologies
• Familiarity with JIRA or similar ticketing systems
• Mac, Windows, or Linux experience

About You

• Dependable, detail-oriented, and take pride in keeping things working.
• Comfortable being the first point of contact when something goes wrong and know when to elevate
• Present yourself professionally in a client-facing environment and understand the importance of getting every screening right.
• Looking to grow your skills in a world-class studio environment and aren't afraid to get stuck in.
• Organised and methodical in your approach to the work
• Calm under pressure and capable of delivering to short deadlines
• A strong, clear communicator, leading teams with enthusiasm
• A positive, can-do attitude