Audio Typist/Admin Support

Blackpool Teaching Hospitals NHS Foundation Trust; Poulton-le-Fylde; On-site; GBP 21,000 - 27,000; Full time

Job summary

Blackpool Teaching Hospitals NHS Foundation Trust is seeking an experienced medical audio typist to support busy teams within the Surgical, Anaesthetics, Critical Care and Theatres division. You will assist Medical Secretaries to deliver high-quality patient services and develop knowledge of hospital systems.

The role requires good communication, organisation and initiative, with training provided on hospital systems and continued professional development in a supportive team environment.

Qualifications

• Good working knowledge of Microsoft Office packages.
• Knowledge of medical terminology is essential.
• Audio typing skills are required and must be reliable.

Responsibilities

• Retrieve and file patient case notes as required.
• Type letters and documents using Word and audio typing for medical secretaries.
• Provide audio typing support to medical secretaries to meet deadlines.
• Assist with ordering stationery and distributing materials as needed.
• Work with senior staff to ensure timely completion of tasks and maintain KPI standards.

Skills

Microsoft Office

Medical terminology

Audio typing

Communication

Organisation

Tools

Microsoft Word

Hospital information system

Job description

An opportunity has arisen for an experienced and proficient medical audio typist to support our busy and dynamic teams within the division of Surgical, Anaesthetics, Critical Care and Theatres.

You will support the Medical Secretaries to help provide a high quality service to our patients.

Please be aware that this post may close early due to popularity. There is no sponsorship for this post.

You will have a good working knowledge of Microsoft Office packages, medical terminology and audio typing skills. You will possess good communication skills, be able to organise and prioritise your workload and must be able to work using your own initiative.

You will have a flexible and professional approach with a commitment to personal and professional development and team working.

PLEASE NOTE: If a high number of applications are received the post may close earlier than advertised.

Main duties may include filing results, retrieving/distributing case note files from all areas of the Trust, tracing hospital records using the hospital information system, typing correspondence using Microsoft Word in addition to providing audio typing duties to support all medical secretaries within a department who support the Consultants' workload when needed, collecting post and any other duties specified by the admin manager and team leader.

The post holder will work under the direction of senior staff to deliver administrative support within a department, ensuring key performance indicators (KPIs) are met. Working within, and adhering to, the Trust standards of practice, and Trust policies and procedures.

Communicating effectively and working collaboratively with clinical colleagues and external agencies to ensure the delivery of a professional and coordinated service.

Other duties will be incorporated and subject to the ever-changing needs of providing a specialised patient service.

Training on the hospital systems used will be provided.

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents - it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

1. Leadership and Professional Responsibilities

1. 1.1 Maintain professionalism in accordance with Code of Professional Conduct and relevant standards of practice.
2. 1.2 Participate in appraisal.

2. Quality Standards / Corporate Governance

1. 2.1 Report any incidents using the safeguard IT system.
2. 2.2 Have knowledge of risk assessments within the workplace and inform senior staff of any identified risks to children and young people, staff or others.
3. 2.3 Complete all statutory and mandatory training as stipulated by the organisation.

3. Organisational Responsibilities

1. 3.1 Use electronic systems where available.
2. 3.2 Work with senior staff to ensure Trust wide and Divisional objectives are met.

4. Clinical Responsibilities

1. 4.1 To retrieve & deliver patients' case notes from the hospital's filing departments, or other parts of the hospital when required in order to support the team demands.
2. 4.2 Use electronic systems to record information, type letters, book appointments etc.
3. 4.3 Order stationery for the team and distribute as required.
4. 4.4 To provide audio typing duties to support the medical secretaries in a timely manner in order to meet the required timescales set by the management team.
5. 4.5 Develop a working knowledge of digital dictation systems or any future systems used within the Trust.
6. 4.6 Work with the secretaries to identify any urgent work that will be required to be typed and complete this in a timely fashion.
7. 4.7 You will be responsible for your actions and omissions in terms of health and safety and agree to attend all mandatory training and adhere to the guidelines at all times.
8. 4.8 Contribute to audits, patient feedback and activity data as requested by senior staff.

5. Other Duties

1. 5.1 Liaise with Consultants and secretaries as required.

The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.

Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged.