Audi Warranty Administrator

Land Rover; Huddersfield; On-site; GBP 21,000 - 27,000; Full time

Job summary

Sytner Group currently has an opening for a highly motivated Warranty Administrator to join our Huddersfield Audi dealership. You will cost and invoice warranty jobs, ensure accurate submission of warranty and goodwill claims, and monitor recalls to control warranty debt while upholding manufacturer standards.

The role may involve flexible patterns including weekends to deliver top-tier service to our customers.

Qualifications

• Experience in an administrative role.
• Knowledge of the motor industry is advantageous.
• Familiarity with Kerridge is a plus but not required.
• Strong organizational and prioritization skills.
• Excellent interpersonal skills.

Responsibilities

• Costing and invoicing warranty jobs.
• Submitting warranty and goodwill claims.
• Manage recalls and warranty debt.
• Ensure manufacturer standards are met.
• Support flexible weekend pattern to deliver service.

Skills

Administrative experience

Kerridge knowledge

Organizational skills

Customer relations

Tools

Kerridge system

Job description

About the role

Sytner Group currently has an opening for a highly motivated Warranty Administrator to join our prestigious dealership at Huddersfield Audi.
As a Sytner Warranty Administrator, you will be responsible for costing and invoicing all warranty jobs. You will ensure the accurate submissions of warranty and goodwill claims on a daily basis and ensure recalls are administered and warranty debt is controlled. You will also ensure manufacturer standards are adhered to at all times.
Sytner Warranty Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Previous experience in an administrative capacity is essential. Knowledge of the motor industry and the Kerridge system would also be advantageous; however, this is not crucial for the right candidate.
Ideally, you will have excellent organisational skills and be able to handle conflicting demands whilst able to identify priorities in a highly demanding environment.
Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers & colleagues are also a must.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement - 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.