Audi Service Manager

Listers; Coventry; On-site; GBP 48,000 - 60,000; Full time

Benefits offered by this job

33 days holiday including bank holiday

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits - discounts on Retail

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional

Free Parking / On-site Parking

Company Events

Job summary

Listers Group in Coventry is recruiting an experienced Service Manager to lead the Aftersales operation at our Audi Dealership.

You will manage day-to-day performance, motivate your team, drive profitability and ensure high standards for customers and the Audi brand. Salary circa £48,000 with OTE of £60,000 and a company car.

This role offers a strong commercial focus, opportunities to improve performance, and a supportive environment with a comprehensive benefits package.

Qualifications

• Ambitious automotive professional with experience as a Senior Service Advisor, Assistant Service Manager or Service Manager.

Responsibilities

• To ensure the efficient and profitable operation of the Service department.
• Maximise departmental performance through the sale of labour, parts and accessories.
• Ensure all manufacturer policies and procedures are adhered to.
• Planning, forecasting and delivering sales targets.
• Manage and develop the service team.
• Grow workshop utilisation and efficiency.
• Exceed customer satisfaction.
• Oversee day-to-day operation of the Service Department.

Skills

Senior Service Advisor

Assistant Service Manager

Service Manager

Job description

We are currently recruiting for an experienced and high-achieving Service Manager to lead the Aftersales operation at our Audi Dealership in Coventry.

Hours: Monday to Friday, 8:00am - 6:00pm
Salary: Circa £48,000 basic, with an OTE of £60,000 & company car

As Service Manager, you will take responsibility for the day-to-day performance of the Service Department, overseeing all aspects of the operation to ensure it runs effectively and delivers strong results. You will motivate and develop your team, drive performance against key objectives and ensure we consistently deliver the high standards expected by both our customers and the Audi brand.

This is a key position within the dealership, giving you the opportunity to make a real impact on the continued success and growth of the department. With a strong commercial focus, you will identify opportunities to improve performance, maximise profitability and ensure the department continues to move forward.

We are looking for a confident and motivated individual who can bring out the best in their team and create a positive, high-performing environment. You will build strong relationships with customers and colleagues alike, setting the standard for exceptional service and ensuring the customer remains at the heart of everything we do.

Role and Responsibilities

• To ensure the efficient and profitable operation of the Service department
• To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories
• To ensure that all manufacturers policies and procedure are adhered
• Planning, forecasting and delivering sales targets
• Managing and development of the team
• Growing Workshop utilisation and efficiency
• Exceeding Customer satisfaction
• Managing the smooth running and day to day activity of the Service Department

About you

• We are looking for an ambitious automotive professional with experience as a Senior Service Advisor, Assistant Service Manager or Service Manager who is ready to progress their career and take on a new challenge with Listers and the Audi brand.
• Unlimited confidence, resilience, drive, energy and talent.
• A well-presented individual with a desire, character and attitude to succeed.
• The ability to quickly establish and build rapport with our customers.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 33 days holiday including bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, actually there's over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be.