Attendance & Welfare Champion for Students

Career Choices Dewis Gyrfa Ltd; Shrewsbury; On-site; GBP 21,000 - 27,000; Full time

Job summary

Telford Park School is seeking an Education Welfare Officer to lead attendance casework, liaise with families and coordinate multi-agency support. You will work with safeguarding and pastoral teams to remove barriers to regular attendance and help pupils engage, thrive and progress.

The role emphasizes safeguarding, welfare and inclusion, requiring persistence, empathy and professional challenge to support vulnerable children and families.

Qualifications

• Experience working with children, young people and families.
• Experience within education, pastoral care, safeguarding, family support or related field.
• Excellent communication and relationship-building skills.
• Ability to work positively with families while maintaining high expectations.
• Strong organisational and record-keeping skills.
• Understanding safeguarding challenges faced by vulnerable children and families.

Responsibilities

• Lead on attendance casework, family liaison and targeted intervention for pupils with attendance concerns.
• Identify attendance issues early and coordinate effective support.
• Build strong relationships with pupils and families.
• Conduct attendance meetings and home visits when appropriate.
• Work with safeguarding and pastoral teams to remove barriers to attendance.
• Support pupils experiencing anxiety or safeguarding concerns.
• Coordinate attendance plans, reintegration support and multi-agency interventions.
• Maintain accurate records and contribute to reviews and reports.
• Collaborate with external agencies and local authority when escalation is needed.
• View attendance as safeguarding, welfare and inclusion, not just administration.

Skills

Attendance casework

Family liaison

Safeguarding

Communication

Organisational skills

Job description

Telford Park School is seeking an Education Welfare Officer to lead attendance casework, liaise with families and coordinate multi-agency support. You will work with safeguarding and pastoral teams to remove barriers to regular attendance and help pupils engage, thrive and progress.

The role emphasizes safeguarding, welfare and inclusion, requiring persistence, empathy and professional challenge to support vulnerable children and families.