Attendance Support Officer

St Gabriel's RC High School; Bury; On-site; GBP 23,000 - 24,000; Full time

Benefits offered by this job

Local Government Pension scheme

CPD opportunities

Supportive team

Happy working environment

Job summary

St Gabriel's RC High School is seeking an Attendance Support Officer to manage student attendance using Arbor and InVentry, ensure registers are accurate, and communicate with parents daily. The role includes attending meetings, data reporting, and safeguarding duties within a Catholic academy network.

The position is fixed-term until 31 August 2027, 37 hours per week, term-time plus 5 days, with a salary in the Grade 4 range (£22,911–£24,420; £26,403–£28,142 FTE). Closing date 11 September 2026.

Qualifications

• To be responsible for the administration of student attendance within Arbor, ensuring all registers are completed.
• Check registers every morning and contact parents/guardians on the first day of absence or as soon as possible thereafter.
• Liaise with parents/ guardians for updates on student’s attendance including making and receiving phone calls/ voicemails/ text messages.
• To record and monitor late arrivals including signing in late pupils on InVentry system and importing data into Arbor.
• To attend and participate in administration and pastoral meetings as required.
• To liaise with the early intervention team, social workers, or other professionals as required.

Responsibilities

• Liaise directly with the appropriate Heads of Year or pastoral care officers, updating them with information and causes for concern.
• To attend home visits for poor attendance.
• To manage school correspondence in respect of attendance, issuing letters and liaising with staff as appropriate.
• To provide relevant reports / analysis in preparation for meetings.
• To provide accurate attendance reports and statistics, thereby ensuring that information is available for internal and external use.
• To process holiday / absence requests and produce letters as required
• To organise and lead on attendance meetings for pupils with low attendance at Year group parents’ evenings.
• To ensure all relevant information is uploaded on CPOMS and/or Arbor.
• To provide administrative support to staff as required.
• To provide support and deal with enquiries from pupils.
• To manage enquiries from parents.

Job description

Post title: Attendance Support Officer
Responsible to: Deputy Headteacher
Location: St Gabriel’s RC High School
Salary: Grade 4, scp 7-11 £22,911 - £24,420 (£26,403-£28,142 FTE)
Term of contract: Fixed Term until 31/08/2027
Working pattern: Term Time Only + 5 days
Hours per week: Full-time (37 hours per week)
Closing date: 11th September 2026

St Gabriel’s RC High School are currently seeking an Attendance Support Officer, this is an exciting opportunity to join the Trust at the beginning of a journey of transition, development, and growth within the multi-academy trust.

At St Gabriel’s, we are an inclusive Catholic family who embrace diverse identities, faiths and beliefs. We strive to use our God-given talents to serve others and to succeed. The Lord is our strength, which inspires us to make positive contributions to our school community and be valued members of our global society.

Main Duties & Responsibilities:

• To be responsible for the administration of student attendance within Arbor, ensuring all registers are completed.
• Check registers every morning and contact parents/guardians on the first day of absence or as soon as possible thereafter.
• Liaise with parents/ guardians for updates on student’s attendance including making and receiving phone calls/ voicemails/ text messages.
• To record and monitor late arrivals including signing in late pupils on InVentry system and importing data into Arbor.
• To attend and participate in administration and pastoral meetings as required.
• To liaise with the early intervention team, social workers, or other professionals as required.
• Liaise directly with the appropriate Heads of Year or pastoral care officers, updating them with information and causes for concern.
• To attend home visits for poor attendance.
• To manage school correspondence in respect of attendance, issuing letters and liaising with staff as appropriate.
• To provide relevant reports / analysis in preparation for meetings.
• To provide accurate attendance reports and statistics, thereby ensuring that information is available for internal and external use.
• To process holiday / absence requests and produce letters as required
• To organise and lead on attendance meetings for pupils with low attendance at Year group parents’ evenings.
• To ensure all relevant information is uploaded on CPOMS and/or Arbor.
• To provide administrative support to staff as required.
• To provide support and deal with enquiries from pupils.
• To manage enquiries from parents.

Our Mission:
Our Trust Mission is simple, it is to make Christ known, making lives better for our communities, our children and young people.

Our Values - One of Hope:
Inspired by St Teresa of Calcutta, we are people of hope. We have a complete belief in the future we will build together. By offering our children, staff and schools’ opportunities to grow and flourish, we make aspiration and ambition a reality. Our people, just like St Teresa are relentless and fiercely ambitious. We will always reach for that which seems to be just out of our grasp.

One of Courage:
As modelled for us by St Teresa of Calcutta, we will have the courage to do what is right. As a community, we will not shy away from making decisions that ensure our communities thrive. We will be brave in our actions. As a truly Catholic organisation this courage will be most apparent in how we collectively support the most vulnerable.

One of Innovation:
St Teresa of Calcutta changed the world. Together, we will always be pursuing new ideas and best practice in all areas of our work. We will prepare our children and young people for the world that awaits them. A world which they will shape and change.

We can offer:

• A supportive and dedicated Local Governing Body and Staff
• Highly effective safeguarding procedures.
• A working environment where all feel valued and respected.
• Supportive colleagues and governors with a clear vision and high aspirations for the school.
• A highly dedicated and inspirational team.
• A commitment to relevant, personalised Continuous Professional Development.
• A happy, calm and welcoming working environment.
• Opportunities to work within the wider STOCCAT team
• Generous Local Government Pension scheme employer contribution
• Recognition of continuous Local Government service (where applicable)

The Trust is committed to welcoming individuals regardless of age, disability, ethnicity, faith, gender identity, sexual orientation or marital status or whether you are pregnant or on parental leave or from a socio-economic background. We welcome applicants from all communities and from people that identify with those characteristics.

Commitment to Safeguarding:

The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. The post you are applying for is covered by the Rehabilitation of Offenders Act 1074 (Exceptions) Order 1975 (as amended in 2013). All appointments will be subject to an enhanced DBS check including Children’s barred list check and satisfactory references, including your suitability to work with children. Information provided by you or the Disclosure and Barring Service will be dealt with in a confidential manner in accordance with the DBS's Code of Practice. You may view the Code of Practice on the DBS website at www.gov.uk/dbs or alternatively a copy is available on request. Applications will only be considered from individual applicants on our standard application form, and not via CV alone or agencies. An online search will be performed on all shortlisted applicants in accordance with the Trust’s safeguarding procedures and Keeping Children Safe in Education statutory guidance. All shortlisted applicants will be required to complete a form for self-disclosure of cautions and convictions.