Attendance Officer | Join A Successful School | Croydon

Marchant Recruitment; Croydon; On-site; GBP 25,000 - 32,000; Full time

Job summary

Croydon Secondary School is seeking an experienced Attendance Officer to join its pastoral team on a full-time, permanent basis from October 2026. You will lead attendance monitoring, promote punctuality and work with students, families and external agencies to support progress.

Working closely with senior leaders, the successful candidate will maintain accurate attendance records using the MIS, produce regular reports, and help identify trends to improve attendance across the school.

Qualifications

• Experience in attendance, pastoral support or school administration.
• Excellent communication and organisational abilities.
• Experience with school MIS systems is advantageous but not required.

Responsibilities

• Monitor daily attendance and follow up on unexplained absences.
• Identify attendance trends and prepare reports for leaders.
• Collaborate with families and external agencies to improve attendance.
• Maintain accurate attendance records in the MIS.
• Support attendance meetings and ensure procedures comply with guidance.

Skills

Communication skills

Organisational skills

Relationship-building

Tools

MIS systems

Job description

A successful and well-established secondary school in Croydon is seeking to appoint an experienced Attendance Officer to join its pastoral team on a full-time, permanent basis from October 2026.

Attendance plays a vital role in ensuring every student has the opportunity to achieve their full potential, and the school is looking for someone who is passionate about making a positive difference. This is an excellent opportunity to join a supportive and ambitious school where strong relationships with students, families and staff are central to its success.

Working closely with senior leaders, pastoral teams and external agencies, the successful candidate will take ownership of attendance monitoring, helping to identify trends, improve punctuality and support students whose attendance may be causing concern.

The Role

The Attendance Officer will lead the school's day-to-day attendance processes, ensuring accurate record keeping while promoting excellent attendance across the school community.

Key responsibilities will include:

Monitoring daily attendance and following up on unexplained absences

Identifying attendance trends and producing reports for senior leaders

Working closely with students and families to improve attendance and punctuality

Liaising with external agencies where additional support is required

Maintaining accurate attendance records using the school's MIS

Supporting attendance meetings and preparing relevant documentation

Promoting a positive culture of attendance throughout the school

Ensuring attendance procedures remain compliant with statutory guidance

About the School

The school is recognised for its inclusive ethos, high expectations and commitment to supporting every student to succeed. Staff work collaboratively to create a positive learning environment, and the pastoral team plays a significant role in ensuring students receive the support they need both inside and outside the classroom.

The Successful Candidate

The school is keen to hear from organised and approachable professionals with previous experience in attendance, pastoral support, school administration or a similar role.

Excellent communication skills, strong organisational ability and confidence when building relationships with students, parents and external professionals are essential. Previous experience within a school setting and familiarity with school MIS systems would be advantageous but is not essential.

Salary & Benefits

October 2026 start

Supportive pastoral and leadership teams