Attendance Officer

Astrea Academy Sheffield; Sheffield; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Employee Assistance Programme

Staff discounts

Join Our Team brochure access

Job summary

Astrea Academy Sheffield is seeking a committed Attendance Officer to join our supportive team and help every scholar thrive. You will monitor attendance patterns, investigate persistent absence, engage with families, and maintain accurate records and reporting systems.

You will work with academy leaders, pastoral teams and safeguarding colleagues to address attendance concerns swiftly and effectively, combining strong administrative skills with excellent interpersonal abilities and a proactive,

Qualifications

• Experience working with children or in an attendance, pastoral, welfare or admin role.
• Excellent communication and relationship-building with scholars, parents and staff.
• Strong organisational skills with the ability to manage competing priorities.
• Ability to analyse attendance data to identify trends.
• Commitment to safeguarding and welfare of young people.

Responsibilities

• Monitor attendance patterns and investigate persistent absence.
• Engage with families and conduct home visits when required.
• Collaborate with academy leaders and safeguarding colleagues to address attendance concerns.
• Maintain accurate records and reporting systems.
• Support improvement of attendance and punctuality.

Skills

Communication skills

Relationship-building

Organisational skills

Data analysis

IT literacy

Safeguarding knowledge

Driving licence

Tools

Microsoft Office

MIS systems

Job description

At Astrea Academy Sheffield, we believe that excellent attendance is fundamental to academic success, wellbeing and life chances. We are seeking a committed and proactive Attendance Officer to join our supportive team and play a key role in ensuring every scholar has the best opportunity to thrive. This is an exciting opportunity for an organised and relationship-focused professional who is passionate about removing barriers to education and making a tangible difference to young people's lives. Working closely with scholars, families and colleagues, you will help drive improvements in attendance and punctuality, supporting our academy's ambition to achieve the highest standards for every child. As Attendance Officer, you will monitor attendance patterns, investigate persistent absence, engage with families, conduct home visits where required and maintain accurate records and reporting systems. You will work collaboratively with academy leaders, pastoral teams and safeguarding colleagues to ensure that attendance concerns are identified and addressed swiftly and effectively. We are looking for someone who combines excellent administrative skills with strong interpersonal abilities. You will be confident communicating with a wide range of stakeholders, able to manage competing priorities and committed to maintaining high standards of professionalism, safeguarding and care.

• Have experience working with children, young people or within a similar administrative role.
• Can communicate confidently and sensitively with scholars, families and colleagues.
• Have strong organisational skills and attention to detail.
• Are comfortable working with data and IT systems.
• Share our commitment to safeguarding and promoting the welfare of young people.
• Demonstrate resilience, professionalism and a genuine passion for education.

About You We are looking for someone who:

• Has experience working with children and young people, or within an attendance, pastoral, welfare or administrative role.
• Has excellent communication skills and can build positive, professional relationships with scholars, parents/carers and colleagues.
• Is confident and resilient when having challenging conversations around attendance and punctuality.
• Has strong organisational skills, with the ability to manage competing priorities and maintain accurate records.
• Is comfortable analysing and interpreting attendance data to identify trends and target support effectively.
• Can work collaboratively with academy staff, families and external agencies to improve attendance outcomes.
• Demonstrates a proactive, solution-focused approach and is committed to removing barriers to learning.
• Has strong IT skills and experience using Microsoft Office applications and management information systems.
• Shares our commitment to safeguarding, inclusion and ensuring every young person has the opportunity to succeed.
• Holds a full UK driving licence and is willing to undertake home visits where appropriate.
• Join Astrea Academy Sheffield and play a vital role in improving attendance, promoting engagement and ensuring every scholar has the best possible opportunity to learn, thrive and succeed.
• A collaborative and supportive working environment.
• The opportunity to make a meaningful difference to scholars' educational outcomes and life chances.
• Local Government Pension Scheme.
• Employee Assistance Programme and wellbeing support.
• Access to a wide range of Trust benefits and staff discounts.
• A full list of benefits can be found in our Join Our Team brochure.