Attendance & Intervention Lead – Student Support (2-yr Contract)

Elizabeth School of London

Birmingham, Leicester

Hybrid

GBP 32,000 - 48,000

Full time

2 days ago

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Benefits offered by this job

Annual leave 7.2 weeks

Company Sick Pay

Employee Assistance Programme (HA Wise

Virtual GP access (Livi)

Speak Up Service

Wisdom wellbeing support services

Financial, legal and medical advice (M

Life & Leadership coaching (Wisdom)

Financial coaching (MUNNY)

Bright Exchange discounts

Job summary

Elizabeth School of London is seeking an Attendance and Intervention Lead to oversee central attendance and intervention activities across Birmingham and Leicester campuses. You will coordinate teams, liaise with partner universities and welfare services, and ensure compliant, timely interventions to support student engagement.

The role is a 2-year fixed-term, full-time contract, based at a ESL campus with a focus on improving attendance patterns and student progression.

Qualifications

Knowledge of customer service standards and higher education context.
Strong oral and written communication abilities.
Ability to prioritise deadlines and workloads with accuracy.

Responsibilities

Monitor Attendance and Intervention Officers across Birmingham and Leicester campuses.
Ensure efficient delivery of attendance and intervention activities.
Collaborate with faculties, student support and welfare services on attendance queries.
Develop methods to evaluate student performance and manage attendance records.
Coordinate and assess progression and retention, and generate reports for senior management.