Attendance Coordinator

onlyFE; Southampton; On-site; GBP 23,000 - 29,000; Full time

Job summary

The South Hampshire College Group (SHCG) is seeking an Attendance Officer to join our Student Services team at Southampton College. You will monitor and support student attendance, liaising with staff, parents and guardians to promote punctuality, wellbeing and engagement across the college.

This full-time, term-time contract supports safeguarding and data accuracy, with responsibilities including absence monitoring, reporting, and sign-out procedures, while collaborating with safeguarding and

Qualifications

• Excellent administrative and organisational skills required.
• Strong attention to detail and accurate data entry.
• Ability to communicate confidently with a range of stakeholders.
• Ability to handle sensitive information with discretion and confidentiality.

Responsibilities

• Monitor student attendance and punctuality using College systems.
• Process and record absences and notify relevant staff.
• Contact students, parents and guardians regarding attendance concerns.
• Support teaching teams to follow up with persistent non-attendees.
• Manage daily absence text communications and respond to queries.
• Produce attendance reports and highlight concerns to relevant teams.
• Maintain accurate student records and update attendance data.
• Support student sign-out procedures and obtain necessary permissions.
• Collaborate with safeguarding, wellbeing and academic teams to support engagement.

Skills

Administrative skills

Organisational skills

Stakeholder communication

Data accuracy

Discretion & confidentiality

Safeguarding awareness

Job description

Care to Join Us?

Do you have a passion for supporting students to achieve their full potential? Are you an organised and proactive individual who can build positive relationships with young people, parents, and staff?

We are seeking a dedicated Attendance Officer to join our Student Services team at Southampton College. This is an excellent opportunity to play a key role in promoting student attendance, punctuality, wellbeing, and success across the College.

This role is full time (37 hours per week) on a 40-week term-time contract.

As an Attendance Officer, you will monitor and support student attendance across the College, with a particular focus on students who may be vulnerable or at risk of disengagement. You will work closely with teaching staff, safeguarding teams, students, and parents/guardians to improve attendance and ensure appropriate support is in place.

Duties

• Monitoring student attendance and punctuality using College systems.
• Processing and recording student absences and notifying relevant staff.
• Contacting students, parents, and guardians regarding attendance concerns.
• Supporting teaching teams to follow up with persistent non-attendees.
• Managing daily absence text communications and responding to related queries.
• Producing attendance reports and highlighting concerns to relevant teams.
• Maintaining accurate student records and updating attendance information in line with College policies.
• Supporting student sign-out procedures and ensuring appropriate permissions are obtained.
• Working collaboratively with safeguarding, wellbeing, and academic teams to support student engagement and achievement.

Ideal Candidate

We Are Looking For Someone Who

• Has excellent administrative and organisational skills.
• Communicates confidently and professionally with a range of stakeholders.
• Can handle sensitive information with discretion and confidentiality.
• Has strong attention to detail and accurate data entry skills.
• Is able to work independently while contributing positively to a wider team.
• Has a commitment to safeguarding, equality, diversity, and inclusion.
• Is passionate about supporting students and improving outcomes.

Previous experience within education, attendance monitoring, student services, customer service, or administration would be advantageous.

About Us

The South Hampshire College Group (SHCG) is a dynamic, purpose driven Further Education organisation with a commitment to Creating Better Futures for learners, employers andcommunities within SouthHampshire and beyond.

We pride ourselves on living our values - Collaborative, Inclusive and Aspirational. We also understand the difference exceptional employees can make to us delivering outstanding results and we are always seeking to attract talent who can add value and who will be proud to be part of our growing organisation.

South Hampshire College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment practices follow safer recruitment guidance, including enhanced DBS checks, online checks, and thorough pre‑employment vetting. We value equity, diversity, inclusion and belonging, and welcome applications from all backgrounds.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.