Attendance and Family Support Worker in Birmingham)

Ad Warrior Ltd; Birmingham; On-site; GBP 23,000 - 26,000; Full time

Job summary

School-Home Support is seeking a Family Support Practitioner to work at St John Wall Catholic School in Birmingham. You will deliver a programme of casework with school staff to improve attendance, punctuality and engagement in learning, supporting children and families we serve.

You will build strong relationships with parents, carers and students, provide holistic family support, and navigate safeguarding processes to safeguard children.

Qualifications

• Experience in an education setting or similar to improve a child's school attendance and engagement.
• Ability to engage with parents/carers and children through individual or group support.
• Knowledge of safeguarding processes and referral routes for safeguarding children.

Responsibilities

• Deliver a programme of casework to promote and improve educational outcomes for children and families we support.
• Support improvement of attendance, punctuality and engagement in learning in collaboration with school staff.
• Build positive relationships with pupils, families and school communities to enable holistic family support.

Skills

Education setting experience

Attendance improvement

Family engagement

Safeguarding awareness

Job description

SHS Family Support Practitioner (School-Based)

Location:

St John Wall Catholic School - Birmingham

Hours:

5 days per week, Term Time Only + inset days

Salary:

£23232 - £25862 per annum ( This role is term-time only; the salary is in line with working weeks)

Closing date :

Monday 30 November 2026

Interview dates:

1st Stage Interview : Friday 4 December 2026 (online interview)

2nd Stage Interview: Week commencing 7 December 2026.

This is a maternity cover role. Fixed-term position until 09 July 2027

Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on.

We are looking for a Family Support Practitioner to join our team and to make a difference in children's lives every single day. As the Family Support Practitioner, you will be based at the setting and work in close partnership with school staff to deliver a programme of casework to promote and improve educational outcomes for the children and their families we support. You will also focus your support to help improve attendance, punctuality and engagement in learning.

You will have excellent relationship-building and communication skills with a proven ability to communicate with a wide group of people.

You’ll have previous experience of:

• * Working in an education setting or similar to improve a child's school attendance and engagement in learning
• * Working and engaging with parents/carers, children or individuals through individual and/or group-based support
• * Factors affecting a child's capacity to learn
• * Working with families from diverse communities
• * Holistic family support
• * Safeguarding processes and referral routes for safeguarding children

Please demonstrate how you meet the essential criteria of the person specification in your supporting statement, attached as a cover letter.

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work.

As an employer, we offer:

• * Employee Assistance Programme, providing confidential support for you and your family
• * Life assurance for added financial security
• * Pension scheme
• * A structured induction programme with training throughout your first 4 months to help you feel confident and supported in your role
• * Regular supervision and reflective practice to support your wellbeing and professional development
• * The opportunity to make a meaningful difference to the lives of children, young people and families
• * A supportive and collaborative team environment where your experience and ideas are valued
• * Opportunities to build strong relationships with schools and communities through varied

We are an equal opportunities employer and welcome applications from all sections of the community.

School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to a DBS Check. All family support roles at SHS are subject to an Enhanced DBS Check.