Attendance & Administration Officer

Woolmer Hill School; Hertford; On-site; GBP 21,000 - 25,000; Full time

Job summary

Woolmer Hill School in Hertford is seeking an Attendance & Administration Officer to support daily operations, safeguarding processes and data management. You will work with the School Business Manager and admin team to ensure a smooth, welcoming school environment.

The role requires school office experience, familiarity with Arbor and other MIS, and strong MS Office skills, plus a calm, professional approach and safeguarding commitment.

Qualifications

• Experience in a school office and managing attendance.
• GCSE English and Maths (A-C) or equivalent.
• Proficient in Arbor or similar school MIS and MS Office.
• Calm, professional manner with safeguarding awareness.

Responsibilities

• Maintain school administrative procedures in line with statutory and Local Authority guidelines.
• Monitor and accurately record daily pupil attendance.
• Identify and follow up on patterns of absence or lateness in line with safeguarding procedures, and report concerns and trends to the Headteacher.
• Be part of the day-to-day running of the school office, ensuring a welcoming front-of-house service.
• Manage pupil data, attendance processes and statutory returns.
• Support the School Business Manager with financial transactions and other administrative tasks.
• Prepare and monitor risk assessments for school trips and activities.
• Support safeguarding administration, ensuring confidential record‑keeping.
• Ensure effective use of the school's MIS and administrative systems.
• Provide high-quality administrative support to the Headteacher and Teaching Staff.

Skills

Organisational skills

MS Office

Attendance management

Safeguarding awareness

Front-of-house experience

Education

GCSE English & Maths

Tools

Arbor

School MIS systems

Job description

Our small, friendly village primary school sits at the heart of its community, and the smooth running of our school office is vital to ensuring that pupils, families and staff receive the very best support every day. We are seeking an experienced Attendance & Administration Officer who will join us in this new role. We are seeking candidates who pride themselves on their professionalism, warmth and efficiency. Working closely with the School Business Manager and the administrative team to help with the smooth running of the school administration - from daily operations and compliance to supporting safeguarding processes and managing key school systems. In a one-form-entry setting, this is a hands-on role where your impact will be visible, valued and central to the life of the school. This position is ideal for someone who thrives in a varied role, enjoys building strong relationships, and takes pride in creating systems that help a school community flourish. Key aspects of the role will include:

• Maintain school administrative procedures in line with statutory and Local Authority guidelines
• Monitor and accurately record daily pupil attendance.
• Identify and follow up on patterns of absence or lateness in line with safeguarding procedures, and report concerns and trends promptly to the Headteacher.
• Be part of the day-to-day running of the school office, ensuring a welcoming and efficient front-of-house service
• Manage pupil data, attendance processes and statutory returns
• Support the School Business Manager with financial transactions and other administrative tasks
• Prepare and monitor risk assessments for school trips and activities
• Support safeguarding administration, ensuring accurate and confidential record‑keeping
• Ensure effective use of the school's MIS and administrative systems
• Provide high-quality administrative support to the Headteacher and Teaching Staff
• Previous experience working in a school office
• Experience with Arbor & other school online systems
• Experience with Attendance & managing it within a school
• Strong MS Office skills including Excel, Word, Powerpoint etc.
• Strong organisational skills and the ability to prioritise in a busy school environment
• GCSE A-C or equivalent in English and Maths
• A calm, professional manner and a commitment to safeguarding and promoting the welfare of children

Our school is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. The successful candidate will be required to undertake an Enhanced DBS check, along with satisfactory references and other pre-employment checks.

You will be part of a warm, supportive school community where every member of staff plays a key role in shaping children's experiences.

We offer:

• Opportunities for professional development and training
• Local Government Pension Scheme
• Staff wellbeing initiatives including discount schemes
• Cycle-to-Work Scheme
• A friendly, collaborative team and a wonderful village school environment