Assurance & Organisational Improvement Lead

Wales & West Housing Association; Ewloe; Sur place; GBP 57 000 - 66 000; Plein temps

Avantages offerts par ce poste

Pension (Defined Contribution or DB)

Annual leave (25 days, 30 with service

Bank holidays

Volunteer leave

Professional development

Training & support

Sick pay scheme

Employee assistance program

Cash plan

Résumé du poste

Wales & West Housing Association is seeking an Assurance & Organisational Effectiveness Manager to join our team in Wales. You will lead resident insight, organisational insight, diversity and inclusion, internal audit and executive support to drive improvement across the organisation.

Reporting to the Director of Corporate Services, you will translate feedback into practical actions, work with senior leaders to deliver priorities and ensure residents’ voices shape the services we provide,

Qualifications

• Experience leading cross-functional teams.
• Ability to translate feedback into action.
• Strong collaboration and relationship-building skills.

Responsabilités

• Lead resident insight and organisational learning teams.
• Drive improvement projects across the organisation.
• Support planning and decision-making with evidence.
• Embed the WWHG Way and ensure residents' voices shape services.

Connaissances

Team leadership

Stakeholder engagement

Internal audit

Insight analysis

Description du poste

Wales & West Housing Association is seeking an Assurance & Organisational Effectiveness Manager to join our team in Wales. You will lead resident insight, organisational insight, diversity and inclusion, internal audit and executive support to drive improvement across the organisation.

Reporting to the Director of Corporate Services, you will translate feedback into practical actions, work with senior leaders to deliver priorities and ensure residents’ voices shape the services we provide,