Assurance Manager

Duncan & Toplis; Newark on Trent; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Duncan & Toplis invites an experienced Assurance Manager to strengthen our assurance and compliance delivery across the firm. You will support directors, mentor teams, and maintain strong client relationships while identifying opportunities to add value and cross-sell services.

You will be based in either our Derby or Newark office and must be willing to travel between sites as required. A proactive, commercially minded leader with excellent communication will thrive in this role.

Qualifications

• 2+ years UK-based Audit Manager experience in a client-facing role with an accountancy firm.
• Fully qualified or equivalent qualification or experience.
• Developing advisory skills is essential.
• Strong communication and interpersonal abilities are required.
• Proactive in managing fees targets to meet overall budgets.
• Confident in communicating with clients and building relationships.
• Good time management of work-in-progress and deadlines.
• Experience cross-selling services to clients is desirable.

Responsibilities

• Oversee and develop team members by setting objectives and conducting performance reviews.
• Interact with clients daily at multiple levels to identify complex problems and provide solutions.
• Act as primary contact for clients and manage client relationships and expectations.
• Manage a full portfolio to deliver high-quality assurance and compliance work.
• Position yourself as a technical expert and share knowledge internally and externally.
• Collaborate with directors and managers to keep clients informed and escalate issues.
• Develop new business opportunities by networking and pursuing tenders and proposals.

Skills

Audit management experience

Advisory skills

Effective communication

Interpersonal skills

Client relationship management

Time management

Budgeting & billing

Business development

Education

Qualified in accountancy or equivalent

Job description

We are seeking an experienced and commercially focused Assurance Manager to support the delivery of high-quality assurance and compliance processes across the company. This role can be based in either our Derby or Newark office but you will need to be flexible to visit each office when required.

What does this role involve?

As part of the management team, you will be assisting directors to provide assurance and commercial advice to clients, while supporting your teams in the delivery of their work to ensure operational objectives are met.

Teamwork

This role involves collaborating with colleagues and senior managers to ensure effective assurance processes. Supporting team members, sharing knowledge, and fostering a cooperative environment to achieve compliance, improve controls, and deliver high-quality outcomes.

You will enhance client experience by ensuring accurate, timely, and professional service delivery, while maintaining clear communication and addressing client needs effectively.

Team management

Lead and support the team, providing clear direction, coaching and feedback while ensuring high-quality work is delivered efficiently and deadlines are met.

Skills and experience

We encourage candidates of all backgrounds and capabilities to apply, although it’s essential that your values and experience align with this role’s key responsibilities. To be successful you will:

• As part of the management team, you will oversee and develop team members by setting objectives and conducting performance reviews.
• Interact with clients on a daily basis at several levels, to identify the more complex problems faced and provide solutions. Act as the primary contact for clients and have responsibility for client relationship management
• Accountability for managing a full portfolio to the highest standard, using knowledge and skills to add value to the client by cross‑selling.
• Be recognised as a technical expert within your respective field(s), both internally and externally, utilising opportunities to share knowledge and expertise to increase overall performance.
• Work with other directors/managers of the team for individual client assignments, ensuring that they are well informed and receive regular updates on progress, along with identifying and escalating any issues as necessary.
• Build a network of potential new clients in order to identify new business opportunities (e.g., active participation within funnels or similar marketing initiatives), creating a vibrant pipeline of new opportunities.
• Develop relationships with new and existing clients to identify opportunities to sell all the company’s services, pitch for new business opportunities and create tender documents.

What we are looking for:-

• Fully qualified (either by a relevant qualification or experience)
• 2 years or more UK based Audit Manager experience in client facing experience in an accountancy firm
• Developing advisory skills
• Effective communication and interpersonal skills
• Specialisation in a sector and developed key industry knowledge (Optional but not essential)
• Proactive in management of fees targets to ensure your manager meets their overall target
• Confidence in communication with clients
• Effective management of client lock up - budgets/billing/debtors
• Time management of work in progress

Join Duncan & Toplis

From flexible working arrangements and time-matched volunteer hours to online fitness classes and mental health support, at Duncan & Toplis we're committed to helping our people maintain a healthy and balanced lifestyle.

We help our team to develop their talents and encourage ambitious individuals to progress their careers and expand their professional and personal capability with fully supported training and CPD.

Our values of trust, partnership, and inclusivity are at the forefront of everything we do.